someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-09-24T05:04:24+00:00

    For some reason it is not letting me click on the red writing, so I cannot read your message?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-23T20:57:00+00:00

    Hi hubba_bubba62,

    How are you? We'll help you all through out here regarding your issue about account security and privacy.

    I checked the private message area and noticed that you have responded on it. I have replied in the private message area as well. Please sign in to this website to see the private message tab. Go to the third page of this thread and you'll be able to see a red link "You have a private reply to this message. Click here to read it on our secure private messages section"

    You can refer to these articles below for additional references.

    Help protect your account

    Outlook.com account help

    I look forward hearing from you.

    Thank you,

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-09-23T19:29:47+00:00

    Hi Neil.

    I am new to this forum, so I have no idea how to read your private message.

    How do I view the private tab?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-09-23T19:14:18+00:00

    Hi hubba_bubba62,

    We may need additional information to investigate your case. Please refer to my private message, take note that you need to login to view the private tab.

    Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2014-09-23T18:45:44+00:00

    I read again what I put, I cant see where I put someone is using a similar email to mine. I defiantly put someone is using THE EXACT SAME EMAL ADDRESS AS MINE.

    I do not think you are reading what I put.

    It has nothing to do with paypal. or someone miss typing a similar email address as mine. It is about someone using the exact same email address as mine.

    Lets say for arguments sake MY email is email address is removed for privacy.

    When I try to block it, it says "you cant block your own email address".

    It does not say "you cant block a mistyped email address.

    or "you cant block an email address similar to yours"

    it says "you cant block your  OWN email address".

    So yes, I do believe Microsoft can help. And not out of someones control

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments