someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2015-02-09T01:59:34+00:00

    I'm not sure that adding another voice to this conversation is going to convince you, but I'll try nonetheless.

    It seems like a lot of people are  having the same problem as me.

    Yes, it's a common problem. Many people are careless when entering information into forms at websites. They intend to type A but type B instead, and don't notice that they've done so.

    I have an email address that consists of my surname @live.com - I was very quick off the mark when these addresses became available several years ago. Now I regularly receive mail intended for people probably with the same surname, but not with the same email address. Sometimes it's possible to work out the name of the person involved; they have included a Christian lawyer in Uganda, the secretary of a parish council in Kent, a prospective Amazon customer called Tessa, a bingo aficionado in Newcastle and the editor of a newsletter in Raleigh, N. Carolina. I have a Facebook account with dozens of 'friends' I've never heard of, and I have online shopping accounts with both Tesco and Sainsbury that I didn't sign up for. The bingo connection is the worst - I'm constantly being pestered to visit all manner of gambling sites.

    Each time I receive one of these messages intended for someone else, I try and inform the sender of the problem. This isn't always possible. I have on several occasions been able to visit the website for the service I apparently signed up for and try to log in. This almost always fails, because I don't have the password. However, it's surprising how many sites will happily send me a new password or password reset link if I just say I've forgotten it. Then I'm able to enter the site and see all sorts of personal information about my alter ego. I rather hope that this will lead to tightened security at those sites when I tell them what I was able to do - I know that it has done so for at least one major international corporation.

    I have also been registered as a bone marrow donor somewhere in New York State, even though I've never been to America. I sincerely hope no-one dies because I'm not actually available to help.

    Microsoft SHOULD know if someone else has the same email address as me.

    No-one has the same email address as you do. It's quite impossible for two people to have the same [Microsoft] email address at the same time. However, the address belonging to an account that has lapsed on account of neglect may be made available to someone else, but not until a year has passed from when it became inactive. This scenario is theoretically possible:

    1. Joe Alvarez opens an account called joehotmail.com
    2. Joe uses this account as his username for an account at eBay
    3. Joe gets another email account at Gmail and finds that easier to use, so he stops using his Hotmail account
    4. Nine months later, his Hotmail account is suspended for inactivity.
    5. Three months after that, his account is purged - all mail messages, contacts and calendars belonging to joe#hotmail.com are deleted.
    6. A year later, Joe Badajoz decides to open an email account at signup.live.com and is pleasantly surprised to find that joehotmail.com is available..
    7. Joe B. receives regular mail messages from eBay with special offers, even though he's never had any dealings with eBay.

    The upshot of all this is that the Email Service Provider is completely powerless in the face of user carelessness or stupidity. Microsoft can't prevent anyone using your email address e.g. to register a user account at a website, to sign up for a newsletter or to join a political party. The onus is unfortunately on you to inform the senders involved that you are not the one they think you are.

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  2. Anonymous
    2015-02-08T20:05:12+00:00

    It it a little sad that people have tried to help by providing advice and explanations of the situation but your response if to show your ignorance of how email works.

    Suppose the your email addresss was hubba_hubba62 @ hotmail.com

    How could Microsoft or anyone else stop me typing that email address into any number of websites that lets me sign up for newsletters, ask for help, etc. This is only one of many scenarios.

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  3. Anonymous
    2015-02-08T18:56:18+00:00

    they ghave typed the email wrong eh.

    And if Microsoft do know, why are they not helping

    Great answer to my original question.

    So I have done all I have been told to do, changed my password about 3 times, do 2 step security, go to activity, ect,ect,ect and I still get email sent to me from different organisation using my exact email address.

    THE EMAILS I KEEP GETTING SENT TO ME IS FROM SOMEONE USING THE EXACT SAME EMAIL ADDRESS.

    I CANNOT EVEN BLOCK IT AS IT WILL NOT LET ME BLOCK MY OWN EMAIL ADDRESS

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  4. Anonymous
    2015-02-08T18:48:52+00:00

    Ofcourse, its my fault, im making all this up.

    Im not listening to what I am being told'

    Yes I am the one with the problem.

    Gee you so smart, but not that smart, I never said you work for Microsoft.

    So perhaps the fault lies not in what I am saying but in how you are listening??

    And if blaming me is the only answer you have instead of helping, can I suggest you jog on.

    Have a nice day now!

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  5. Anonymous
    2015-02-08T16:06:18+00:00

    AG

    First perhaps the fault lies not in what we are saying but in how you are listening.  You are the one with the problem  Mine is working fine.

    BTW  See my sig, I do not work for MS and would not want to,  I help where ever I feel like it and atm it is not here.  Good luck

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