someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2016-06-24T22:53:23+00:00

    The system will simply not allow 2 people to have/use the same email address.  I supect either they have mis typed their email address or are spammer who often "spoof" (fake) the email address.

    1. Some one may have "spoofed" your email address.

    Please read more about it below.

    **What Can You Do if Someone Has Spoofed Your Email Address?**

    Why am I getting spam from myself?

    Someone is sending from my address

    Email spoofing

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-06-24T22:17:03+00:00

    WOW! this was 2 years ago and I am having this same problem as hubba_bubba62

    now un June 2016 and STILL nothing has been done at 'head office' to fix it.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-06-24T22:04:45+00:00

    exactly my problem. had my email address for 16 years! I see many people have had this problem since a least 2014 and STILL Microsoft or Outlook have done NOTHING about it!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-06-24T21:59:37+00:00

    I am having this problem where someone is sending me spam from my own email address.  I have had my email address since hte year 2000 and it has never been lapsed or disused! So why has someone else ben allowed MY address. When I try to delete it a pop up warns me 'this is your won email address' NO help available to sort it out - help desks run me around in circles. I see from these pages it is a common problem,, so why hasn't Microsoft or Outlook sorted it?

    Was this answer helpful?

    0 comments No comments