someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-08-10T04:16:55+00:00

    I don't want to sound ungrateful, but instead of repeating that how impossible this situation is, would be nice if someone actually would check into this and see that my email address have two owners, thanks

    for the unique Microsoft account which never can be duplicated.... according to Microsoft anyway

    Attila

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  2. Anonymous
    2014-08-10T03:48:58+00:00

    Hi Everyone,

    Welcome to Microsoft Community. First off, we apologize for the delayed response.

    I understand that you are receiving someone's email sent to your own account and thinking that someone has the same email address as yours. Let me assist you with this.

    As what my colleague mentioned on this thread, all Microsoft accounts are unique and can never

    be duplicated. There's a possibility that you are using a recycled account due to inactivity issue. Once the account has been inactive, Microsoft account will be deleted permanently and would be available for registration of new users. That doesn't mean that someone is also accessing your own account.

    Should you have any other concerns, please let us know.

    Regards,

    Grace

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  3. Anonymous
    2014-08-08T21:23:57+00:00

    I'm a little confused - which one of you has the ability to send emails from outlook.com?

    If you say both of you, then changing your password should prevent him from gaining access to your outlook.com account and sending email?

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  4. Anonymous
    2014-08-08T14:21:57+00:00

    Morning John

    Believe me.  If you would talk to the other person,  he would say that I am the one who got his email address. He lives in Hungary, I am living in Canada. Somewhere someone made a mistake and allowed him to have the same email address. That simple.  I'm getting his email and his getting mine I'm sure. Only thing that I have this email address for a long time , and this started to happen about 2 or 3 years ago. 

    Try to think of this case as not someone broken into somebody else's email address and doing evil things.  No simply we actually have the same email address. 

    Thanks: Attila

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  5. Anonymous
    2014-08-08T08:46:23+00:00

    Attila, I may have misunderstood you.

    Is the other person telling people (including his bank) his email address but giving them your email address by mistake? Many organisations would then send a confirmation email to ensure that it was correct before using it further, but I am sure not all do.

    On the other hand, does he give you any reason to think he has access to your account - sending emails from your account for example?

    Thanks, john

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