New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-04-28T00:26:19+00:00

    it is well documented windows 8 is the worst system ever  Revert to windows 7 and you will have no problem.  or just buy a Mac.

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  2. Anonymous
    2013-04-28T02:37:52+00:00

    I am so frustrated with Outlook. I have been a Hotmail user for many years but I am now ready to give up and move on to a new provider.   I have been unable to sign in to my account at ******@hotmail.com since last Thursday. I have tried 3-4 times to go through account recovery and each time I am told I have not provided enough information to verify who I am. I have listed several email topics and several email contacts to no avail. I also know and give the answer to the security question and provide my correct birthdate, etc. There really is nothing else I can do except let all my contacts know I will have a new email address with another provider and just hope I did not miss any email.

    What saddens me the most is that the lugoil account holds emails from when my mom died and when my 22 year old son died. I have no way of accessing them now. I will certainly tell everyone I meet what a terrible system Outlook is and the fact that it is IMPOSSIBLE to speak to a human being who could correct this instead of automated systems that are totally messed up.

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  3. Anonymous
    2013-04-28T02:41:35+00:00

    I have not received any emails since 8:00 am. Hotmail or outlook

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  4. Anonymous
    2013-04-28T02:42:59+00:00

    I am unable to sign in

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