New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

Was this answer helpful?

2 people found this answer helpful.
0 comments

154 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-08-14T13:46:17+00:00

    I have asked at least two dozen times for help with same issue, created endless amount of support cases and have been ignored. If anyone cares then I really need help with this.      I would also be delighted if anyone at Microsoft actually emailed with a reply instead of the usual automated one. As previously stated in another post here my account has been blocked for weeks without any reasonable explanation .

    I am really desperate and have lost faith in Microsoft, and sympathise with everyone else experiencing the same issue.

    what is going on? I spent a lot of money to fix my pc and now I cant get into my email. I want answers now. I get my money back for a service that told me all my problems are gone bs. il talk to a lawyer to get my answers. this comutor  bussness is a rip off

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-08-14T15:45:13+00:00

     I could not  access my account , so I reset my password  but I can't access it  even after I reset my password , how can I resolve this problem ?  please help I  tried every thing nothing is work for me now , please help

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-08-15T04:22:01+00:00

    There is some issue with my friends account., he was not able to sign into hotmail from today afternoon (Melbourne Time)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-08-20T15:36:06+00:00

    HI   can someone please help me ? my account is closed with no explanation I have tried numerous ways to get answers  I do not  use my email for anything but communication  and i am very frustrated how there seems to be no support  I have been looking yesterday and today at all links with no answer I need this as i am dealing with a very important case  and can not contact the people involved ..... i dont even know why account is closed why dont they let you know why it is closed   so frustrated  help please i have been searching for 3 hours already

    Was this answer helpful?

    0 comments