New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-05-14T14:12:21+00:00

    I have account ******@msn.com that has been hacked and need to have the email blocked until I can recover it.

    I have tried going through the re-set process but the hackers have submitted reset and I recieve a message tha that too many attemps have been made and try again in 24 hrs.

    Please need help to shut down my email from the hackers.

    Please email me at ******@ford.com

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  2. Anonymous
    2013-05-14T21:32:33+00:00

    Hello , i want ot delete my e-mail account but i cannot because it sais that i need to cancel all billing services but i dont use any ! I talkined with the moderators here : 

    http://answers.microsoft.com/en-us/windowslive/forum/hotmail-profile/close-account/248ba4ac-0487-4c04-8f25-460c8cf51c76

    And they told me to talk with you , so please delete my account , because i am really sick of all this !!! 

    Thank yu for the assistance !

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  3. Anonymous
    2013-05-18T13:11:17+00:00

    Hello! you blok my @ , i no mobilephone...i vrite your my @gmail, you sent my adres registr...i no spike english!

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  4. Anonymous
    2013-05-19T00:23:06+00:00

    Hi OmarFarah,

    I had the same problem as you too. I got so fed up since the system ALWAYS gives the message "There is an error. Please try again later" something like that. It was stupid! I tried resetting for more than 10 times and I finally gave up. I had to pay a repair man to fix my laptop, in re-installing Windows again. Never will I set any password to my laptop! It's ****!! Made me waste my money to fix it and cause all my data to be gone. Microsoft has the LOUSIEST problem solution to all these password related issues. IT NEVER WORKS!

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