New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-08-11T18:12:34+00:00

    No, nobody is helping, They send private messages without solutionsMicrosoft do not want to help and resolve all the issues

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  2. Anonymous
    2013-08-09T18:06:10+00:00

    Dieu cac ban muon toi tu tay lam lay va phan mem da duoc chuyen hoa 1 dang tot nhat.Toi van la none va chi biet loanh quanh luan quan nhat quyet khong bao gio dung Web.Cho du du viec do la thong diep de cho toi hieu rang khi anh lam ra thu gi do thi anh phai biet no la gi .Con moi nguoi co suy nghi khac nhau quan trong moi viec di den ket luan no that su tot.

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  3. Anonymous
    2013-08-09T17:38:23+00:00

    I absolutely hate this new Outlook, had so many problems i could scream ...when i go to my email it keeps telling me to sign in...every 5 mins, just cant get thru my emails . Now its saying i need a code for extra security! HATE IT bring back Hotmail had no problems withit! And yes i have asked for help and been ignored too......

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  4. Anonymous
    2013-08-08T07:19:57+00:00

    Dear Moderator, The support system is not working, Please get a senior official to resolve this and many other Microsoft issues. Please do not send a private message, because some of us cannot access those either, in the same way we cannot access our email accounts.Please hurry up on this, because the terms and conditions say we have to log into our accounts or they get deleted after a certain amount of time.PLEASE HELP WITH A WORKABLE SOLUTION. Thank you

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