New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-04-26T20:30:16+00:00

    Close Microsoft account

    To close *** Email address is removed for privacy *** the

    You need to cancel any paid services or a Microsoft Points account is linked to your account at Microsoft.

    I hope to resolve this problem I could not delete the account and please confirm you been removed or not, Family Safety and thank you

    Close Microsoft account

    E-mail is

    ******@HOTMAIL.COM 

    ID ::: 00064000AABFF0CE

    Date of Birth

    28.2.1990

    Haifa, Israel

    30010

    The first and last name

    DR.DEATH

    Email Alternative

    ******@GMAIL.COM

    Mobile number 079916062

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  2. Anonymous
    2013-04-25T05:02:42+00:00

    I could not  access my account , so I reset my password  but I can't access it  even after I reset my password , how can I resolve this problem ?  please help I  tried every thing nothing is work for me now , please help

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  3. Anonymous
    2013-04-25T03:49:16+00:00

    How do I get some help please? I accidentally deleted my hotmail account. I got the address back quickly, after I realized what I had done. My contacts were still available but all my folders and my emails were gone. Can they be recovered? Thank you, Velda Crawford

    The account was ******@hotmail.com

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  4. Anonymous
    2013-04-24T19:20:46+00:00

    Emily has been blocked and I hope to restore

    Brady has been blocked and did not know why and tried to get it back by filling out the form to send a new model I tried more than 50 attempts did I return Emily please see the objective as soon as possible so as to the importance of email and the prohibition of this email I can not access other social sites I hope interest in the subject of this email, which has been blocked title E-mail for the purpose of ******@HOTMAIL.FR please help me to retrieve Emily to the need so that I can learn some important data in my higher education. Fill out the form without Faida I hope interest in the

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