New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-06-06T21:45:45+00:00

    but all my folders and my emails were gone. Can they be recovered? Thank you,

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  2. Anonymous
    2013-06-05T08:49:19+00:00

    The link you have provided here does not take us to a form, just takes us back to the account sign in page.   I certainly hope that the form does not require us to sign in first BECAUSE IF I COULD DO THAT I WOULD NOT NEED THE DAMN FORM !!!!

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  3. Anonymous
    2013-06-05T00:32:07+00:00

    i logged on this morning on june 4th 2013 and I got a suspension for an unknown reason when I posted on the forums at 8:30 this morning my post was taken down by 10:30 why was my post erased and I need to know how I can get the suspension lifted. if I can not get this fixed I will not buy any more products and let people xbox because there is no reason for me to even need help.

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  4. Anonymous
    2013-06-04T19:13:55+00:00

    U switched me from here :  http://answers.microsoft.com/en-us/windowslive/forum/hotmail-profile/close-account/248ba4ac-0487-4c04-8f25-460c8cf51c76

    to here:  http://answers.microsoft.com/en-us/windowslive/forum/liveid-signin/new-microsoft-account-support-available/44592c42-4321-4b14-92ca-24ae35ddc6bf?page=6&tm=1368567154128#LastReply

    to here : http://answers.microsoft.com/en-us/windowslive/forum/liveid-signin?tm=1368772693947&tab=unanswered

    AND THERE IS NOBODY TO HELP ME MORE THAN 2 WEEKS ALREADY , I JSUT WNAT OT DELETE MY STUPID ACCOUNT AND WILL NEVER , NEVER USE MICROSOFT AGAIN BECAUSE IT SUCKS !!! i CANNOT EVEN DELETE MY ACCOUNT ADN CANNOT FIND HELP FROM SOMEBODY !

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