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I am trying to unblocked my account through email & phone verification science 2 days but Endless Loop on Blocked Account and Password Reset.!!!!! Please Help.....

Every time giving me a message that "Your account has been temporarily blocked" after successfully resetting my password..!!!!  

1st I have tried to reset my Password through phone code, though it is giving me same msg "Your account has been temporarily blocked" but then after 2-3 times it is giving me message for phone verification that you have done maximum try please try again later.

So after that I have tried resetting my password through secondary email verification and everything is done properly and I can reset my password but when I have tried to logged in through new password its again giving me same error..!!!!! "Your account has been temporarily blocked..!!!!!!!"

So how can i unblocked my account can any one tell me.. please..

Please help me asap.

Hi.  I have recently been asked to verify my old email account and It gives me the options of sending a security code to an alternate e-mail address or clicking 'I can't verify my account' and filling in a questionnaire.  However the alternate e-mail is changed by the hacker and it seems that my Saudi Phone number is still there but I didn’t receive any code from you maybe because I didn’t write the area code from the bgining, It should be (+966) ........01 and I have attempted to fill in the questionnaire several times to no avail. 

The problem with the questionnaire is that many of the questions are not relevant to my account, for example I haven't emailed anyone in my contacts for years, created no new folders etc and I also am unable to remember my secret answer.

Now my sister told me she is receiving spam emails from me!! I don’t want this hacker to send anything to my contacts please help me to restore my old account or at least delete my contact list there so he can’t use it. 

Thank you.

DS83

I have been locked out of my email since 15th may. The account is 25yrs old and had many important emails & folders & is my main communication for business.

The code to unlock it will be sent to an alternative email account but the problem is that the alternative email account also is blocked. 

I have still got access to my older messages on my phone and used that information to fill in the verification forms perfectly but it gets rejected.. I keep being sent to the verification page at every turn & have filled it in numerous times. When I get an email from Microsoft escalations team, they merely send me back around in circles again to the same place.

Why isnt this working to verify my account?. I desperately need to access my account.

I have a microsoft account that uses my phone number to send codes for my newer Hotmail accounts that I recently created but the older ones don't. Cant you link them together??

It seems no one at Microsoft cares at all about this. I just get automated computer generated replies or people that don't read my support email requests properly & send me back around in circles again.

Global escalations team requested I send Problem Steps Recorder (PSR) file which I did & still no help. Not even a reply.

Please help me.