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Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
To create a support case using our secure online form, click the Contact Support link below.
Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.
You may also want to check out the self-help articles below which may be able to help resolve your issue.
- Get back into your Microsoft account if it's been blocked or hacked (includes video tutorial)
- What can I do if I forgot my password and I can't sign-in to my account?
- My account was closed, what should I do?
- I notice unusual activity in my Hotmail account, what can I do?
If you’re encountering any other issue not listed above, let us know in the forums.