New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-08-27T08:02:54+00:00

    Lam the nao de co mot email tu Microsort hoan hao tien ich va neu co duoc thi hay cho toi mot ban huong dan that chi tiet tung buoc bang van ban.Toi khong muon bang hinh thuc video boi vi su khac biet qua lon dong thoi thuc tien bang van ban khien cho con nguoi co bo nho tot nhat.

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    1 person found this answer helpful.
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  2. Anonymous
    2013-04-24T13:09:58+00:00

    When I try to log in with my MS account, I get this message: error OXD0000225. What should I do?

    Also, I have recently closed an account (with Google) and opened a new account. Then, when I tried to access to store, I can't log in with the new account. There is still the old gmail prompt. How can I change this store log-in info to my new outlook account? Many thanks in advance!

    Best,

    Sung-Un

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  3. Anonymous
    2013-04-23T00:02:08+00:00

    I am awaiting a reply to my earlier question , how to recover my hotmail account the address is  ******@hotmail.com

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  4. Anonymous
    2013-04-22T23:24:37+00:00

    hi i am trying to recover my hotmail account this is the email address ******@hotmail.com

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