New Microsoft Account Support Available

Anonymous
2013-04-19T22:12:55+00:00

If you are unable to sign in to your account, or have an account-specific inquiry that may require providing personal data to investigate, we now offer a new online form to **contact support**. This helps protect the privacy of your account and allows us to work with you in a secured environment.

Even if you’re not sure where your question belongs, we recommend **creating a support case** and we’ll make sure you find the help that you’re looking for.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-04-19T22:16:25+00:00

To create a support case using our secure online form, click the Contact Support link below.

Contact Support

Select the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

You may also want to check out the self-help articles below which may be able to help resolve your issue. 

If you’re encountering any other issue not listed above, let us know in the forums.

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  1. Anonymous
    2013-05-02T20:46:03+00:00

    I tried to login to my Hotmail account, only to find out that it had been acquired by Microsoft and is now outlook.com.  I cannot get into my hotmail account to get IMPORTANT message from IRS on my taxes.  They asked for my phone number twice, which I supplied.  I was suppposed to get a code on my phone.  I have not received an answer, cannot get into my phone, and Microsoft has now moved into my list of "do not trust this company". 325-642-1753

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  2. Anonymous
    2013-05-02T15:49:27+00:00

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  3. Anonymous
    2013-05-02T15:43:57+00:00

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  4. Anonymous
    2013-05-01T22:19:16+00:00

    Where can I access the form?

    To create a support case using our secure online form, click the 'Contact Support' link below. Select the error you need help with and fill out the requested details on the following page.

    Contact Support

    After you have submitted the form, someone from our team will respond to your request within 24 hours. If you haven't heard back from us, be sure to check your spam/junk folders for our messages.

    Thanks,

    Tommy

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