android outlook.com set sender name

Anonymous
2013-04-27T20:05:39+00:00

I downloaded and configured the latest Outlook android app with the cool metro interface. however I noticed that when I send emails my name is not dispalyed as sender but rather I only see my email address

In otehr words the recipients would see

From: ******@hotmail.com

Instead of

From: My Name

This doesnt happen when I send emails from the web interface or the windows 8 app, only withy the Android app. As much as I have looked I cant find where it is you set the sender's name

Moved from: [ Outlook.com / My Account and information / Edit my information ]

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-30T18:20:29+00:00

Hi Everyone,

As some of you already know, there have been a recent update to the application which include "Recipients can see the sender name instead of just an email address in mail sent from the app".

For others who have not yet updated the Outlook.com app on your mobile devices, kindly do so.

If you want to leave any feedback for the Outlook.com application, you can by going through this link:

https://play.google.com/store/apps/details?id=com.outlook.Z7

Let me know if you have other questions.

Thanks!

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Anonymous
2013-05-24T07:05:20+00:00

Hello all. Appears to be working now on my nexus, oh and on my Samsung galaxy s4. 

Thanks all, I'm glad this has been sorted out, we appreciate your help!

Maz

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65 additional answers

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  1. Anonymous
    2016-02-17T09:28:31+00:00

    YES - my name appears when I am SENDING emails,  

    BUT NOT - when I am REPLYING

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  2. Anonymous
    2016-02-17T09:53:28+00:00

    The whole thi still isn't working properly for me despite contact with the help desk and numerous re-installs, refreshes etc.

    Very disappointing that this is taking so long to resolve.

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  3. Anonymous
    2016-06-10T20:59:13+00:00

    Hi Romulo, Haythem El-Wassif and MazzawazzaSO,

    @Romulo,

    @Haythem El-Wassif,

    I would like to inform you that through the help of our Support Specialists, we've been able to make an adjustment on your accounts. Please try reinstalling the Outlook app using a freshly downloaded installer and reconfigure your account to it once again. Check if the issue has been resolved.

    If in case the issue persists, kindly verify if you are only encountering the issue using the application. What will happen if you send using application and then view the email sent using desktop browser, is it the same?

    @MazzawazzaSO,

    Welcome to the Microsoft Community forum. If you are also experiencing the same issue, please confirm if you are already done with the troubleshooting that the users above (this post) have already performed (e.g reinstallation of the application). Also, please provide your account in the private message area that I provided. Make sure that you are signed in to this site to be able to do it. This is for investigation purposes.

    We're looking forward on your response. We appreciate your cooperation.

    Thank you.

    Hi,

    Im having the same problem. Email is being sent, but the sender name becomes my email ID. Im using gmail for business, on samsung gt-i9500, running gear cm android v 6.0.1

    Regards,

    Asif.

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