how to stop outlook.com redirect to ninemsn.com.au after loggin out? This only happens since a few days ago.

Hi PeterBeilby,

Thank you for getting back.

I understand that from your first issue that you are redirecting to ninemsn.com.au after logging out, now you cannot receive emails. Let me assist you.

For the first issue that you are being redirected to ninemsn.com.au after logging out, we will need some information from you which are essential on the investigation process.

And for the second issue that you are not able to receive emails, I would like to inform you that the best way to make sure that emails gets in your inbox is to add them to your contact list. To isolate this issue, we recommend you to read and follow the steps that can be found on this help article "I'm not receiving emails sent by my family and friends"

If issue persists after following the steps from the help article, kindly get back to us with the following information below.

For the first issue.

• Affected account.

• Country

• Region

For the second issue.

• Affected account.

• For the bounce error that you are getting, kindly provide the full header message of the bounce email. To do that please follow the steps below. 

1. Go to your inbox. 
2. Hover your mouse pointer on the failed email message you receive then right click on it. 
3. Select View Message Source, a window should pop-up with the Message Source.

Note: For security purposes, please post the account information on the private message area I have provided above your post. You also need to login to this Forum to view the private message link.

Thanks.

Hi PeterBeilby,

Welcome to Microsoft Community. We understand your concern about not being able to receive emails and we will assist you. Just to verify, are you using a Yahoo account to receive emails? How do you access your account? Is it from a mail client or in the web interface of Outlook.com?

Please provide a detailed information of your issue so that we could give an appropriate resolution. We will wait for your response. Your cooperation and understanding is highly appreciated.

Thanks!

It is mail coming from a yahoo that I am not receiving everything. I reply to the email and a couple of days later, I get a email from that person asking why I have not written to that person, often with the same subject line that I used in the last letter.

I have a number of email addresses through different companies (hotmail, yahoo, gmail as well as an email address that are not free) and I have noticed that when an email bounces back for one reason or another, all emails have the same address for a email not being able to be delivered giving a reason for either mailbox full, incorrect or blocked email address, size to big, etc.

I can't help you with your problem, but I can tell you that Microsoft DID NOT buy Yahoo.

Hi PeterBeilby,

Welcome to Microsoft Community. We understand your concern about not being able to receive emails and we will assist you. Just to verify, are you using a Yahoo account to receive emails? How do you access your account? Is it from a mail client or in the web interface of Outlook.com?

Please provide a detailed information of your issue so that we could give an appropriate resolution. We will wait for your response. Your cooperation and understanding is highly appreciated.

Thanks!

And while your trying to fix this problem, could you find out why not all emails sent to my address are being delivered.

Online dating is hard enough without the electronic postman losing my mail. Before you say that the problem is with yahoo, I have been told that Microsoft bought yahoo.