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I'm trying to signin to Outlook.com with my account and it's failing with a blank page but MSPPError=-2147205086 is at the end of the url.
I am not logged in to office365 or outlook on any other machine.
I can still access my account using Outlook 2013.
Any ideas please?
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi everyone,
Our Support Specialist has informed everyone that this issue and it's collated data have been forwarded to our Engineers for investigation and resolution.
Please refer to Carlo_R.'s post at the outset of this thread for more information.
Thank you.
Hi Everyone,
This is Carlo of the Outlook.com Support Escalations Team. I am a Senior Support Analyst for Microsoft and I am part of the Team investigating this issue/behavior.
I would like to set everyone's expectations that this issue is still being investigated by our Microsoft Engineers. We have forwarded the screenshots and fiddler trace logs that have been provided by the earlier customers. Please be assured that all of the information that you have submitted to us have been collated properly and such information will be used in order to determine the root cause of this issue.
I would advise everyone to check this thread from time to time for updates on this issue. In the meantime, I would like everyone to try this possible workaround only if this is applicable to you and your account:
1.) Determine if the Office 365 subscription that you are using is the Preview version or not.
2.) Take note of the first time that this issue happened and if it coincides that you used the Office 365 preview.
3.) If you are using the preview version and if the time that this issue first happened coincides with each other, then kindly unsubscribe from the preview version.
4.) Try again and see if the issue persists.
In the meantime, we will be investigating this issue further on our end also so that we can compare the results of our investigation with our Microsoft Engineers.
I would also like to thank MJJennings for sharing this information with us. We greatly appreciate it.
We would like to thank everyone for your patience and understanding regarding this issue.
Thank you.
Regards,
Carlo
I too have been locked out of my Outlook.com mail
Login to Outlook fails ... MSPPError=-2147205086
I'm trying to signin to Outlook.com with my account USING GOOGLE CHROME and it's failing with a blank page but MSPPError=-2147205086 is at the end of the url.
I am not logged in to office365 or outlook on any other machine.
I can still access my account using Internet Explorer.
I suspect its something to do with Google Chrome or Kaspersky.
JJD
Hi MJJennings,
Thank you for providing to us the information needed to help us investigation your concern. Also, we have escalated your concern to our Support Specialist. We will keep you posted as soon as we get an update regarding this matter.
@ eric.meredith
To further assist you with your concern, please give us your affected email address and the screen shot of the error. Kindly follow the instruction of Ma. Camille T post on how to upload screenshot file in the private message area. You can provide the needed information in the private message area I have created to help us investigating the issue. Kindly click the notification that states "You have a private reply to this message. Click here to read it on our secure private message section" or by clicking the "Private Messages" tab to view it. Don't forget to sign in to the forum.
@ SeaveySDaly,
For us to make sure that your browser is not contributing to this issue, we would like you to clear your browser’s cache and temporary internet files. Please check the article below:
Kindly get back to us if the issue persists.
Thank you.
And for Windows 8?