Login to Outlook fails ... MSPPError=-2147205086

Anonymous
2013-01-06T23:45:56+00:00

I'm trying to signin to Outlook.com with my account and it's failing with a blank page but MSPPError=-2147205086 is at the end of the url.

I am not logged in to office365 or outlook on any other machine.

I can still access my account using Outlook 2013.

Any ideas please?

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-05-31T20:05:11+00:00

Hi everyone,

Our Support Specialist has informed everyone that this issue and it's collated data have been forwarded to our Engineers for investigation and resolution.

Please refer to Carlo_R.'s post at the outset of this thread for more information.

Thank you.

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Anonymous
2013-05-29T17:11:21+00:00

Hi Everyone,

This is Carlo of the Outlook.com Support Escalations Team.  I am a Senior Support Analyst for Microsoft and I am part of the Team investigating this issue/behavior.

I would like to set everyone's expectations that this issue is still being investigated by our Microsoft Engineers.  We have forwarded the screenshots and fiddler trace logs that have been provided by the earlier customers.  Please be assured that all of the information that you have submitted to us have been collated properly and such information will be used in order to determine the root cause of this issue.

I would advise everyone to check this thread from time to time for updates on this issue.  In the meantime, I would like everyone to try this possible workaround only if this is applicable to you and your account:

1.) Determine if the Office 365 subscription that you are using is the Preview version or not.

2.) Take note of the first time that this issue happened and if it coincides that you used the Office 365 preview.

3.) If you are using the preview version and if the time that this issue first happened coincides with each other, then kindly unsubscribe from the preview version.

4.) Try again and see if the issue persists.

In the meantime, we will be investigating this issue further on our end also so that we can compare the results of our investigation with our Microsoft Engineers.

I would also like to thank MJJennings for sharing this information with us.  We greatly appreciate it.

We would like to thank everyone for your patience and understanding regarding this issue.

Thank you.

Regards,

Carlo

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  1. Anonymous
    2013-03-13T11:48:00+00:00

    I'm also suffering this exact issue. It has only started a couple of days ago, other users with the same domain do not have this issue.

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  2. Anonymous
    2013-03-09T13:51:38+00:00

    I found this thread by searching on "MSSPPError=-2147205086", so (as you might guess) I'm experiencing the same problems. I just got a Surface Pro a few days ago.  I've been using it with an existing Windows Live account that I had once created to be able to message with a client. Beyond that, I'm not registered with Office 365.  I'm getting a blank page when I go to http://live.com and http://outlook.com.  Per the suggestions above, I've cleared by IE cache and have set the option "**Always use HTTPS when I sign in to Hotmail."**Do you have any insights in to what might be going on?

    Thanks for your help,

    Brian

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  3. Anonymous
    2013-03-09T04:05:57+00:00

    Both links redirect and give me a blank screen with this message in the address bar:

    https://pod51030.outlook.com/owa/?hm=1&owa=1&f=255&MSPPError=-2147205086

    I also get this same error when I click on the Outlook App in IE 10 MSN home page

    I just purchase a new Win8 Phone and originally got an error, but then it worked after a day or so.

    It says that my Microsoft account is on Server blu-m.hotmail.com

    Whatever you can find out will be helpful, I am a true Microsoft Loyalist and want this to work.

    Thanks so much,

    mjj

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