How to delete one mis-spelled email address from auto-complete list

Anonymous

I previously mis-spelled an email address when sending a message .... and now, that mis-spelled address is displayed in the auto-complete list each time I begin to type the correct email address.

This is NOT an issue with my contact list ... I do not have a contact defined for this address.

I do have this option enabled: Give suggestions for anyone I've communicated with (contacts and non-contacts) and I want to keep that option enabled. I realize that I could select this option: Only suggest people in my contact list, and the mis-spelled address would not appear in the auto-complete list .... but I want the auto-complete function to give suggestions from both contacts and non-contacts.

What I am looking for is the ability to delete one entry from the non-contact addresses that are maintained by the auto-complete feature. Can this be done in Outlook.com??

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Anonymous

2013-05-15T14:05:16+00:00

Hi langware,

I understand that you might feel ignored regarding this issue since there hasn't been an update. We extremely apologize for the inconvenience this has caused you. I understand that it might feel repetetive to hear that this is still under investigation. Please be informed though that our escalation engineers have not found a current solution for this yet but they are still working on it currently.

We are hoping for your patience regarding this matter.

Thanks!
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Anonymous

2013-05-13T16:29:17+00:00

Bathosphyr,

Thanks for your reply.

I have also found other threads that are reporting this same problem.

Microsoft is ignoring the issue, and all the moderators here (who do not work directly for Microsoft, but work for the outsourcing company that Microsoft hired to run these forums) can do is provide scripted replies that say "the problem is under investigation".

I first reported this problem on Dec 17, 2012. The moderators here claim that Microsoft has been "investigating" this bug for five months!!!!! I don't think so.

It appears that Microsoft is just ignoring this bug and hoping that those who complain about it just go away. Very unprofessional behavior on the part of Microsoft.
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Anonymous

2013-05-13T11:12:37+00:00

I have the same problem.

Dog.
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Anonymous

2013-05-10T00:53:04+00:00

Denise T,

Thank you for your response, but it was the SAME response that several other moderators have provided.

I know that Microsoft plans in advance for the fixes that will be included in each release of outlook.com (and all other products).

All I am asking is for someone to review the release documents for outlook.com and tell me if a fix for the bug I have described will (or will not) be included sometime during 2013.

This request does not require any investigation beyond checking the contents of the release documents.

So I will continue to ask the same question until I can get a simple YES or NO answer ....

IS THE BUG I HAVE REPORTED GOING TO BE FIXED SOMETIME IN 2013?????????????
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Anonymous

2013-05-09T14:00:28+00:00

Hi langware,

I understand that you must be frustrated waiting for a resolution regarding removing an autocomplete suggestion. As what the previous moderators have mentioned, there is no turnround time in when this would be implented. As of the moment, our escalation team is still investigating for a resolution regarding this issue.

We appreciate your patience with this matter. Please wait for any updates.

Thanks!
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