There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

Anonymous
2013-08-14T08:07:49+00:00

Hello,

When I try to log in to Hotmail using my other account, I get the message "It looks like someone else might be using your account". On the next screen I get "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

I have tried this on several computers using Internet Explorer, Firefox and Safari. This is going on for several days now. Please suggest on how to solve this.

Regards,

Arthur

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2013-12-14T01:16:47+00:00

    Yes, the issue seems to be related to the fact that my password did not meet their new password standard.   When I changed my password to one that meet their new standard, it wasn't a problem.

    The new password requirement now requires the following:

    • Passwords must have at least 8 characters
    • Passwords must contain at least two of the following: uppercase letters, lowercase letters, numbers, and symbols
    • Password can’t contain the part of your email address that comes before the @ sign (existing requirement)

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  2. Anonymous
    2013-12-29T22:39:27+00:00

    Hello,

     

    When I try to log in to Hotmail using my other account, I get the message "It looks like someone else might be using your account". On the next screen I get "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

     

    I have tried this on several computers using Internet Explorer, Firefox and Safari. This is going on for several days now. Please suggest on how to solve this.

     

    Regards,

    Arthur

     

     Hello there I am having the same issues as the gentlemen above. Please could you help me! 

    Thanks,

    Aaran

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  3. Anonymous
    2013-12-31T13:05:17+00:00

    Same problem here, specifically when clicking the Verify button on an Account Alias.

    Already tried the browser cache, changed password and whatever else is mentioned here and anywhere else...

    Contacted Microsoft support, and the escalation agent couldn't find anything so escalated...

    That's a month ago now, still no reply, answer or solution to this temporary problem...

    I'm pretty pissed off about it but no one can see that on the private forum.

    As I don't expect any solution all that's left to do is make it more public

    Dave

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  4. Anonymous
    2014-01-01T23:29:04+00:00

    Yeah,

    Just round and round.

    A whole month as of today of trying to shut off my e mail without result.

    At least I feel better knowing I am not alone.

    Just look at all the posts here.

    Good luck to all here in the new year.

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  5. Anonymous
    2014-01-01T23:36:59+00:00

    I used a tip mentioned by one of the users on this thread and it worked for me. Don't try to login normally to hotmail. Instead choose forgot password and have hotmail send you a reset password link (to another email address) Now rest your password and login with the new one. Good luck.

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