There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

Anonymous
2013-08-14T08:07:49+00:00

Hello,

When I try to log in to Hotmail using my other account, I get the message "It looks like someone else might be using your account". On the next screen I get "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

I have tried this on several computers using Internet Explorer, Firefox and Safari. This is going on for several days now. Please suggest on how to solve this.

Regards,

Arthur

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2013-11-08T10:43:41+00:00

    Hi Alden D,

    Thank you for the tips. However I have already tried all those things that you mentioned and still have problems logging in.

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  2. Anonymous
    2013-11-12T00:16:54+00:00

    Hi Carl_311,

    Thank you for posting back and we apologize if the issue has not been resolved. In this case, I suggest that you try the following:

    A. Login to the secure login page from here.

    B. Please check out the status of your account to see whether it is experiencing problems. To do this, please visit Status Checker to verify if there are any server outage.

    C. You may opt to provide us your affected email account via the private message that I have  created. Note: Please be sure that you are signed in to this forum in order to access the private message.

    We will be awaiting for your response, so we can continue to address your concern.

    Thank you.

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  3. Anonymous
    2013-11-16T07:25:42+00:00

    Hi Carl_311,

    In order to protect the privacy of your personal data and provide you with the best personal support possible, please create a support case using our secure online form:

    Contact Support

    This allows us to work with you in a secured environment. Click the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

    If you are viewing this thread and experiencing similar issues, we recommend also filling out the form above. For more information, including self-help articles, click here.

    Thanks,

    Cristi

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  4. Anonymous
    2013-11-25T19:48:05+00:00

    I am also having the exact same problem, is there anyone who can help me?

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  5. Anonymous
    2013-12-05T04:57:35+00:00

    the same issue with Arthur. 

    i have tried many times and still have this error

    could you help me with that situation?

    how can i send ur my affected account?

    thanks

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