There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

I am also having the exact same problem, is there anyone who can help me?

Hi Carl_311,

In order to protect the privacy of your personal data and provide you with the best personal support possible, please create a support case using our secure online form:

Contact Support

This allows us to work with you in a secured environment. Click the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

If you are viewing this thread and experiencing similar issues, we recommend also filling out the form above. For more information, including self-help articles, click here.

Thanks,

Cristi

Hi Carl_311,

Thank you for posting back and we apologize if the issue has not been resolved. In this case, I suggest that you try the following:

A. Login to the secure login page from here.

B. Please check out the status of your account to see whether it is experiencing problems. To do this, please visit Status Checker to verify if there are any server outage.

C. You may opt to provide us your affected email account via the private message that I have  created. Note: Please be sure that you are signed in to this forum in order to access the private message.

We will be awaiting for your response, so we can continue to address your concern.

Thank you.

Hi Alden D,

Thank you for the tips. However I have already tried all those things that you mentioned and still have problems logging in.

Hi Carl_311 and MaggieXH.,

I understand that you both getting the error: "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." Let me assist you.

As our initial troubleshooting step, I recommend that you clear your browser's cache and temporary internet files to make sure that they are not causing your issue. This is often caused by a corrupted file in the browser. Please clear your browser's cookies by following the instructions on the link below:

**How to Clear Your Browser's Cache**

I also encourage you to keep your web browser up to date. If you’re not using an updated browser, some parts of Hotmail/Outlook.com might not work and it might not display properly. To download the latest version of browser, go to this link: **Supported browsers**

In addition, please try to access your email account using another browser or computer and inform us if the same issue happens.

Lastly, please refer to the article below for more information:

**I cannot sign into my account. What can I do to solve this issue?**

Should you have further questions, please let us know.

Thanks!