There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

Anonymous
2013-08-14T08:07:49+00:00

Hello,

When I try to log in to Hotmail using my other account, I get the message "It looks like someone else might be using your account". On the next screen I get "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

I have tried this on several computers using Internet Explorer, Firefox and Safari. This is going on for several days now. Please suggest on how to solve this.

Regards,

Arthur

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-05-22T04:59:25+00:00

    Hi everyone,

    I apologize for the late response.  In order to protect the privacy of your personal data and provide you with the best personal support possible, please create a support case using our secure online form: Contact Support

    This allows us to work with you in a secured environment.

    Click the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

    Note:  I am going to go ahead and lock this thread now so that anyone else who has a similar issue will open a new thread. This makes it much easier for us to find people looking for a little support.

    Thank you!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2014-05-19T21:56:57+00:00

    I have the exact same problem and it is very annoying, I hate the fact that they ask for my phone number, and it doesnt even work... this is very frustrating.. I hate microsoft.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2014-05-16T15:12:03+00:00

    My email is : ******@gmail.com

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2014-02-07T22:44:48+00:00

    I hear u man and I feel your pain. Microsoft is the worst at keeping these account idiot free. I had this same issue. What I had to do is go to the log in page and click change password and after u change it u should be good. If u have any problems past that just reply to this and I'll try to hlp.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-01-02T02:12:00+00:00

    So I have tried all these different methods to get back into my e-mail account with no luck. What is the next step?

    Was this answer helpful?

    0 comments