"This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address"

Anonymous
2013-05-25T14:18:46+00:00

When trying to add my old Hotmail alias to my Outlook account, I get this message: "This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address."

How can I add my Hotmail account to my Outlook?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-07-21T15:01:19+00:00

Hi,

As I understand you want to accounts to share one mailbox. Let me assist you on this.

If you have two Outlook.com accounts, you can’t add this as an alias for the other since they are already Microsoft account.

If your third party account was already registered as Microsoft account, you cannot also add this as alias. You can only add an existing email address as an alias if it is not yet registered as Microsoft account.

If you want to manage several accounts in one mailbox, you can use mail client like Windows Live Mail. You can also use Outlook.com to send and receive emails from other account that uses POP. You may check this link for more details and how to do this: Send and receive email from other accounts in Outlook.com

I hope this helps. Should you have further questions, please let us know.

Thank you.

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  1. Anonymous
    2014-02-12T23:53:43+00:00

    i have problem with this what i need to do ?

    You can't add an alias with the domain windowslive.com. Try an email address that has a different domain.  ?

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  2. Anonymous
    2013-08-01T13:57:12+00:00

    Hi etacarinae1,

    We are sorry for the inconvenience about that.

    Please submit your feedback to this link below if you want to share your thoughts and opinion about that feature that is no longer available in this new Outlook.com.

    Microsoft- Talk to us

    If you have further questions, please let us know.

    Thank you.

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  3. Anonymous
    2013-08-01T11:58:33+00:00

    @ etacarinae1,

     

    You've reached Microsoft Community forum. In order for us to assist you better with your issue, kindly provide a detailed description of your concern along with any error message that you might have encountered. This will give us an idea of what is the exact resolution will be going to provide you.

     

    We look forward to hearing from you.

    Thank you for the welcome, Ken_Rey_C,

    As you may or may not have seen already, I have been a Microsoft Community participant for the past 3 and a half years, much before your joining :).

    You cannot help me with my issue because your employer has removed a feature "by design". I am simply airing my grievance with your employer's decision to remove the feature. This feature is described in the OP.

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  4. Anonymous
    2013-08-01T06:45:12+00:00

    @ Mel,

    I'm glad to hear that your issue was sorted. You can simply mark the post as an Answer and the credit will go that moderator.

    @ etacarinae1,

    You've reached Microsoft Community forum. In order for us to assist you better with your issue, kindly provide a detailed description of your concern along with any error message that you might have encountered. This will give us an idea of what is the exact resolution will be going to provide you.

    We look forward to hearing from you.

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