"This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address"

Anonymous
2013-05-25T14:18:46+00:00

When trying to add my old Hotmail alias to my Outlook account, I get this message: "This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address."

How can I add my Hotmail account to my Outlook?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-07-21T15:01:19+00:00

Hi,

As I understand you want to accounts to share one mailbox. Let me assist you on this.

If you have two Outlook.com accounts, you can’t add this as an alias for the other since they are already Microsoft account.

If your third party account was already registered as Microsoft account, you cannot also add this as alias. You can only add an existing email address as an alias if it is not yet registered as Microsoft account.

If you want to manage several accounts in one mailbox, you can use mail client like Windows Live Mail. You can also use Outlook.com to send and receive emails from other account that uses POP. You may check this link for more details and how to do this: Send and receive email from other accounts in Outlook.com

I hope this helps. Should you have further questions, please let us know.

Thank you.

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  1. Anonymous
    2013-07-20T07:43:48+00:00

    Sorry, but that doesn't answer my question at all. I'm not sure you've actually read this thread properly.

    The question is;

    Why the rule that I can't add an existing microsoft account as an alias?

    Thanks

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  2. Anonymous
    2013-07-17T20:53:47+00:00

    I have the same problem. When I go to 'Add an alias' I get this;

    Add an alias

    Your account can have up to 10 aliases, each of which lets you sign in to all the devices and services that use a Microsoft account. Your aliases share a single password, and you can send and receive emails with each. Learn more about account aliases.

    The bit that says '

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  3. Anonymous
    2013-07-18T18:10:38+00:00

    Hi,

    I'm happy to assist you with your concern regarding adding an existing email address as Microsoft alias.

    Please be informed that you can only add an existing email address as an alias if it is not a Microsoft account.

    Example: Google and Yahoo.

    You cannot also add a custom domain that registered in Windows Live Admin Center.

    Hope this information helps.

    Thank you

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  4. Anonymous
    2013-07-20T23:42:08+00:00

    Well it still doesn't make any sense to me. Third party accounts all have inboxes as well, don't they?

    Regarding what you say about email forwarding, This is exactly why it's no good for me and why I'm wanting my other addresses as aliases.

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