"This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address"

Anonymous
2013-05-25T14:18:46+00:00

When trying to add my old Hotmail alias to my Outlook account, I get this message: "This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address."

How can I add my Hotmail account to my Outlook?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-07-21T15:01:19+00:00

Hi,

As I understand you want to accounts to share one mailbox. Let me assist you on this.

If you have two Outlook.com accounts, you can’t add this as an alias for the other since they are already Microsoft account.

If your third party account was already registered as Microsoft account, you cannot also add this as alias. You can only add an existing email address as an alias if it is not yet registered as Microsoft account.

If you want to manage several accounts in one mailbox, you can use mail client like Windows Live Mail. You can also use Outlook.com to send and receive emails from other account that uses POP. You may check this link for more details and how to do this: Send and receive email from other accounts in Outlook.com

I hope this helps. Should you have further questions, please let us know.

Thank you.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

67 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-05-04T21:08:11+00:00

    Hi CM,

    You can no longer add in @Hotmail.com as an alias for a Microsoft Account. You can only 'reactivate' your old Hotmail account by signing it up once more as a brand new Microsoft Account on https://signup.live.com.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-05-04T12:44:22+00:00

    Hello : 

    I have a Hotmail email address that has been inactive for a few years, I tried to add it to my current account as an alias unsuccessfully. The error message indicated... part of a reserved domain.

    My question is that, "how can I reactive this Hotmail account" ? I have business cards associated with this account, or is there another way to still use the address?

    Thanks 

    CM

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-12-21T22:43:02+00:00

    Inactive Microsoft Accounts are deleted if you do not log it in on any online Microsoft services for at least 1 year. That may be the reason as to why you are not able to sign in your old @live.com account anymore.

    Also, Microsoft had made several changes to emails. From "Windows Live ID" to "Hotmail" and now, "Outlook". Windows Live IDs (@live.com) are no longer in use after this transition, so you cannot sign up an account ending in @live.com anymore. You can only choose between @hotmail.com or @outlook.com.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-12-21T17:55:14+00:00

    when i sign in with my old account @live.com, its say that my old account doesn’t exist. but when im sign up new account with the same name, then its say that “This email is part of a reserved domain. Please enter a different email address.” What happen? what should i do? :‘( please help me.

    Was this answer helpful?

    0 comments