"This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address"

Anonymous
2013-05-25T14:18:46+00:00

When trying to add my old Hotmail alias to my Outlook account, I get this message: "This email address is part of a reserved domain such as live.com, hotmail.com, or msn.com. Please enter a different email address."

How can I add my Hotmail account to my Outlook?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-07-21T15:01:19+00:00

Hi,

As I understand you want to accounts to share one mailbox. Let me assist you on this.

If you have two Outlook.com accounts, you can’t add this as an alias for the other since they are already Microsoft account.

If your third party account was already registered as Microsoft account, you cannot also add this as alias. You can only add an existing email address as an alias if it is not yet registered as Microsoft account.

If you want to manage several accounts in one mailbox, you can use mail client like Windows Live Mail. You can also use Outlook.com to send and receive emails from other account that uses POP. You may check this link for more details and how to do this: Send and receive email from other accounts in Outlook.com

I hope this helps. Should you have further questions, please let us know.

Thank you.

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  1. Anonymous
    2013-07-18T22:01:54+00:00

    Okay. What is the reason for this? I would imagine that it's not an impossibility, but a ruling. It's extremely inconvenient. I was particularly happy with the linked accounts. Now it's going to be a real pain signing in and out every time. Sorry to moan, but I just don't get it.

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  2. Anonymous
    2013-05-26T08:51:09+00:00

    Hello,

    Welcome to the forum. I understand that you wanted to setup your old Hotmail account as an alias to your Outlook.com account. I apologize but you cannot set up an active Microsoft account as an alias of another account, but we can set up an inactive Microsoft account as an alias of another account.

    An active account becomes inactive when it hasn’t been used for 365 days, then one will have to wait for additional 90 days so that the alias can be reserved again, hence wait time become 365 days or one year. After this period of time the Microsoft account will be available and can be set up as an alias. But one may not carry forward any data associated with the alias into the new Microsoft account.

    Please post back if you have more questions.

    Thank you.

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  3. Anonymous
    2013-07-19T06:15:20+00:00

    I know all this.

    You're still not telling me why I can't have an existing microsoft account as an alias.

    It doesn't make sense to say that if one account is hacked then the others are at risk. If I only use one account and that's hacked then I'm scuppered anyway.

    Thanks

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  4. Anonymous
    2013-07-17T20:58:28+00:00

    I don;t know why that didn't work properly. I'll try again;

    When I go to 'Add An Alias' Iget this;

    Add an alias

    Your account can have up to 10 aliases, each of which lets you sign in to all the devices and services that use a Microsoft account. Your aliases share a single password, and you can send and receive emails with each. Learn more about account aliases.

    The bit that says 'Add an existing email address as a Microsoft account alias' suggests that you can add an existing account. If you can't , then why is it there?

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