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I want to rename/merge an account. I have an old hotmail account I want to merge with an existing one, that I created using the new outlook address. I didnt find the rename option in hotmail, untill after I created the new account. I want to merge these two, so that my current hotmail will be a alias, and my skydrive storage will become my outlook skydrive, with the same storage. Please help.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi osuindie07,
Please be inform that your issue was escalated to our Senior Engineer. We will inform you on this thread as soon as we get a feedback.
Thank you.
Has there been any discussion of what the problem is. I still can not access my old hotmail address, it should have became a alias folder in my new inbox. I dont even get the emails to my current inbox. The address is in limbo...can not log in either.
When someone sends a message to the old address, do they get a non-delivery report?
No I dont believe that it does, i just tried it with my yahoo address. When I go to my normal account and manage my linked accounts it shows it there, yet if I click on my account name I can not switch between my new account and that old email, it should just be under the alias function now not as a linked account, since I renamed it.
Did you unlink the accounts prior to renaming the one?