Rename/Merge a Hotmail and a Outlook Account

Anonymous
2012-09-17T13:33:51+00:00

I want to rename/merge an account. I have an old hotmail account I want to merge with an existing one, that I created using the new outlook address. I didnt find the rename option in hotmail, untill after I created the new account. I want to merge these two, so that my current hotmail will be a alias, and my skydrive storage will become my outlook skydrive, with the same storage. Please help.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2012-10-23T15:11:49+00:00

    I should add that the biggest reason this is a problem is that my hotmail account has the 25GB SkyDrive, which I use regularly.  My outlook is limited to 7GB.  I don't even mind just having the 25GB moved to outlook, not expecting the SkyDrive volumes to add up (to 32GB).

    This is quite a serious issue moving into W8 and WP8, as I would like to have one login account for both and be connected to all cloud services.

    Thanks again.

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  2. Anonymous
    2012-10-23T16:03:48+00:00

    Have you renamed your outlook.com account and then deleted the outlook.com alias so the account name will be available in 30 days?

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  3. Anonymous
    2012-10-23T16:32:45+00:00

    Yes I have, I am the original poster, different account name, I am still waiting to rename my account, the 30 day mark was on the 20th of October, I have tried each day, says that the account is not available, I imagine it takes a little while to clear that name out from being used as an alias. I heard of this from some other postings, I believe they said it could work, but I am not sure. 

    I renamed the outlook mail, so it became and alias, then I deleted the alias, and closed the account with the new name. So now I am waiting for the 30 days + mark when the alias clears out of the Microsoft system. Hopefully then it will become available for use, and I can proceed to rename my hotmail address to the new outlook address I really wanted. This is all to get the legacy skydrive 25gb to my outlook, and to make the now hotmail address into an alias. It gets too much junk mail anyway.

    Will the above approch work, or did I error, and block myself from using it for 365 days?

    30 days sure beats 365 days, I wish there was a way to just merge the two accounts since they are both mine. would save microsoft resources, and mine. But, I have already tried the above, so I have to wait.

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  4. Anonymous
    2012-10-29T12:13:49+00:00

    So.... no reply about if this approach will work?

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  5. Anonymous
    2012-10-29T22:35:45+00:00

    Will the above approch work, or did I error, and block myself from using it for 365 days?

    30 days sure beats 365 days, I wish there was a way to just merge the two accounts since they are both mine. would save microsoft resources, and mine. But, I have already tried the above, so I have to wait.

    Where did the 365 days come from? In previous (now locked) threads the timeout period is quoted by members of the MS Live team as being 270 days (30 for the Alias deletion)

    I also have exactly the same problem, as do hundreds of other loyal MS customers.

    I also would like the loyalty bonus SkyDrive storage moved or merged to new outlook account (like everyone else rushed to seize my preferred outlook address, as I did  not discover the upgrade option in Hotmail until it was too late).

    But more importantly, all my related accounts (xbox etc) I would want merged as well, and, quite frankly suggesting closing or deleting it as an alias is somewhat silly. there is no guarantee at all that you will be able to re-obtain those credentials, and your 30/270 day wait may turn out to be a complete waste of time, putting you squarely back in the same position you are in now (using an account name that is not your primary choice, but the best of what was available to you at the time)

    In the other thread it was mentioned by a member of the Live team that this matter had been broached in meetings, has there been any progress, and if so are there any timelines that may assist all the people having this issue?

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