Rename/Merge a Hotmail and a Outlook Account

Anonymous
2012-09-17T13:33:51+00:00

I want to rename/merge an account. I have an old hotmail account I want to merge with an existing one, that I created using the new outlook address. I didnt find the rename option in hotmail, untill after I created the new account. I want to merge these two, so that my current hotmail will be a alias, and my skydrive storage will become my outlook skydrive, with the same storage. Please help.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2015-04-21T17:41:04+00:00

    I think I posted a while ago with exactky the same issue.

    Would also be interested to know if MS has managed to create what is essentually a "merge account feature"

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  2. Anonymous
    2015-04-21T16:57:58+00:00

    I appreciate Microsoft's focus on privacy, but by deleting the examples of "dummy" accounts I included in my post, I realize Microsoft's privacy measures mean my question may not make sense anymore. Let me try again:

    I am encountering the same problems outlined in this string - 2+ years later and am hoping the the MSFT team has resolved these issues and there is finally a simple fix.  To summarize, I have been using a hotmail address for years and I grabbed an outlook.com address name (let's call it "PreferredOutlookAccountName") before understanding that I could have simply created an alias at my Hotmail account.   Now I have my "old" Hotmail account (let's call it "OldHotmailAccountName") and my separate outlook account, PreferredOutlookAccountName.  I now want to rename OldHotmailAccountName to be PreferredOutlookAccountName. 

    Because PreferredOutlookAccountName is an existing account, I can't use  PreferredOutlookAccountName  as an alias for OldHotmailAccountName.  For the reasons outlined at great detail in this string previously (numerous subfolders, OneDrive, etc.), I want to preserve the integrity of the OldHotmailAccountName  account but use the cooler, hipper and less oldfogeyish outlook.com domain name.

    How can I achieve this seemingly simple goal?  Simply forwarding mail from PreferredOutlookAccountName to OldHotmailAccountName  won't work, because when I reply to a forwarded message, the original sender will receive an email from OldHotmailAccountName, and that will create confusion and be a huge nuisance.

    This can't be that hard for the geniuses at Microsoft - I "own" both accounts (and actually pay for OldHotmailAccountName and for extra OneDrive storage). 

    Does anyone (esp MSFT tech support) have a failsafe solution to offer?

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  3. Anonymous
    2015-04-20T23:17:46+00:00

    The way I got around it, I closed one account and waited I believe 3-6 months. The user account can't be used by other users, yet until I think a Year, but I was able to create and alias with it. Another one of my accounts, I did wait a year, but all the others was for a few months. Now all my email address fall under one account. There also may be a merge feature.

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  4. Anonymous
    2015-04-20T23:04:24+00:00

    I am encountering the same problems outlined in this string - 2+ years later and am hoping the the MSFT team has resolved these issues and there is finally a simple fix.  To summarize, I have been using a hotmail address for years and I grabbed an outlook.com address name (let's call it "******@outlook.com") before understanding that I could have simply created an alias at my Hotmail account.   Now I have my "old" Hotmail account (let's call it ******@hotmail.com) and my separate outlook account, ******@outlook.com.  I now want to rename ******@hotmail.com

    to be ******@outlook.com. 

    Because ******@outlook.com is an existing account, I can't use ******@outlook.com as an alias for ******@hotmail.com.  For the reasons outlined at great detail in this string previously (numerous subfolders, OneDrive, etc.), I want to preserve the integrity of the ******@hotmail.com account but use the cooler, hipper and less oldfogeyish outlook.com domain name.

    How can I achieve this seemingly simple goal?  Simply forwarding ******@outlook.com to ******@hotmail.com won't work, because when I reply to a forwarded message, the original sender will receive an email from ******@hotmail.com, and that will create confusion and be a huge nuisance.

    This can't be that hard for the geniuses at Microsoft - I "own" both accounts (and actually pay for ******@hotmail.com and for extra OneDrive storage).  C'mon Mr. Gates, I continue to tell the geeks in my IT department that we will NEVER switch to Apple at my company, but if this can't be fixed, maybe  . . .

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  5. Anonymous
    2013-05-08T21:05:50+00:00

    Hello osuindie07,

    I understand that you are still unable to access other Microsoft services using your account. We apologize for the incovenieces that you have encountered. This is the result of your account issue that is still under the care of our support engineers.

    You do not have to worry as they are doing their best to resolve the issue as soon as possible. Again, we ask for your patience and understanding regarding this matter.

    Thank you.

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