I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don

We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!

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  1. Anonymous
    2019-04-12T09:50:27+00:00

    I never had a problem with hotmail until it changed to outlook a couple years ago. I started getting spam emails and it hasn't stopped. The 'funny' thing is MS sends you these emails with weird email addresses and tells you this email had been identified as spam and will be deleted in '30' days!!!! Hello? In 30 days I would have hundreds of spam emails. MS will tell you to adjust your level of spam blockage but I am getting some important emails in my spam box. MS should do something about this. It should put out advisory videos about how to block not just emails but domains, and certain words. I keep on getting the same headline emails but with a weird email address that changes daily. MS should advise how to use PVN's. MS should advise how to allow only certain emails. I know the info is in the MS settings somewhere but it requires a tech minded person to know what they are doing and how to do it. I too have thought about changing email addresses. I am waiting and hoping MS will take affirmative action one day.

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  2. Anonymous
    2019-04-13T04:30:03+00:00

    I know what they’ll tell you. They’ll tell you to look at the source for the email, delete the email addresses in there.  I’ve spent so much time doing that, copying and pasting email addresses from the source of the emails to my blocked addresses, to no avail.  It just keeps getting worse.   I’ve moved all my important stuff, bills, etc., to my gmail account.  Now I just skip my junk folder, still takes more time than it should since I have to wade through all the crap.  I’ve never gotten a reply from a MS person.  I periodically, when I have time, send them my box full of smut to *** Email address is removed for privacy *** or whatever the addy is.  Nothing, no response, no help.

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  3. Anonymous
    2019-04-13T10:16:49+00:00

    I am guessing as this is a free service to use Nothing will be done.

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