I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don

We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!

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  2. Anonymous
    2016-03-26T21:52:08+00:00

    I have made a whole list of rules, including key words and they still keep getting through.  They have even used my own emails so that I can't block them!!

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  3. Anonymous
    2016-03-26T22:46:52+00:00

    Same issue here. Since I knew that Hotmail has been through several changes, and my rules for my account have not been working on my account for several months, on Friday March 25, I deleted all my rules to start over, I set up about 15 keywords that if they are listed in the subject of the email they should be deleted automatically.  By 1 pm the next day, over 10 emails with the keywords were in my folder. Over the past week, my list of recent activity showing hackers have tried to get into my account atleast 10 times. If the filters, rules, phishing and junk options worked, I would not be receiving 50-100 phishing and spam emails daily. I have checked out this website.  The website responses show that this is a common problem and Outlook has done nothing to help. I have even reported the spoofed email that show up in my account from outlook senders. I can’t tell you how much time I’ve spent trying to get my account back under control. It looks like there is no help available.

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  4. Anonymous
    2016-03-27T07:11:53+00:00

    I don't feel safe on Outlook anymore. Especially when I block the emails and also list rules with key words and all they have to do is place symbols or change letters around and I continue to get them!!l I hate when they use my own email so that I can't block them. Why does't Outlook care? We are asking for help!!!

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