I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don


We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!


Was this answer helpful?

0 comments No comments

211 additional answers

Sort by: Oldest
  1. Anonymous
    2016-09-19T18:15:20+00:00

    Hi, 2 days ago, Microsoft did this big update on my windows 10 and POOF!, no more smut mail. Hope you all had the same experience. I was getting up to 200 a day, 160 of the were nasty. Now I get about  40 a day and none of them are nasty, some are actually not even spam. Finally, I can stop cringing when I check my mail.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-09-19T20:30:31+00:00

    I have the update but the garbage keeps coming.  A MS tech today told me I have done everything I can do so I opened a new outlook.com email and am moving what I care about to go to it.  Oh, yes, I have been using my hotmail account as a giant, two tiered junk mail for businesses that demand an email address from me so I did not have a lot of friends to tell about the change.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-09-19T21:24:34+00:00

    where do we find the update? I seen no updates,

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-09-19T22:29:34+00:00

    Yeah, thankfully so. It's considerably reduced...a great deal.

    Was this answer helpful?

    0 comments No comments