I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don

We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!

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  1. Anonymous
    2016-04-15T18:14:04+00:00

    Most of mine that I can't write a rule to block are spoofs of my own email address.  You're not allowed to block your own email address.  It's ridiculous.  I love an explanation why that isn't allowed.

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  2. Anonymous
    2016-04-15T18:08:30+00:00

    These morons change sender info all the time. They deliberately misspell a word (Viagra becomes Vaigra) or they add an underscore or a space so that they still get through! WE NEED HELP MICROSOFT!!

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  3. Anonymous
    2016-03-28T05:04:27+00:00

    I don't feel safe on Outlook anymore. Especially when I block the emails and also list rules with key words and all they have to do is place symbols or change letters around and I continue to get them!!l I hate when they use my own email so that I can't block them. Why does't Outlook care? We are asking for help!!!

    Thank you CG16!!

    We need to keep up these postings until the issue is resolved.

    HP

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  4. Anonymous
    2016-03-27T07:11:53+00:00

    I don't feel safe on Outlook anymore. Especially when I block the emails and also list rules with key words and all they have to do is place symbols or change letters around and I continue to get them!!l I hate when they use my own email so that I can't block them. Why does't Outlook care? We are asking for help!!!

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    1 person found this answer helpful.
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