I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don

We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!

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  1. Anonymous
    2017-11-07T19:02:10+00:00

    Will it really work if I change companies?  Changing email addresses is a nuisance.

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  2. Anonymous
    2017-11-07T17:44:34+00:00

    > Until recently, I could identify a key word in the titles of these emails and

    > filter them out.  That capability seems to no longer be available.

    The capability is still there at https://outlook.live.com/owa/?path=/options/inboxrules but if the messages are arriving in the Junk Email folder, rules won't help. Anything coming to the Junk Email folder is already considered blocked. Just ignore the contents of the Junk Email folder. It's junk. It will be deleted automatically after 10 days.

    Really Brian, 

    How about I just ignore my Microsoft email accounts and switch to some one that has it worked out.  Like gmail or anyone other than MS.

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  3. Anonymous
    2017-11-07T17:12:17+00:00

    Totally missing the whole point I think... we all have to check junk email folders frequently to see if legit email is there. The fact that this sexual crud will be deleted in 10 days is nonsense... I’d happily forward all of my sexual junkmail to you since it will simply be deleted in 10 days? Why have all of the other major emails ‘figured it out’ but not MS?

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  4. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2017-11-07T15:50:18+00:00

    > Until recently, I could identify a key word in the titles of these emails and

    > filter them out.  That capability seems to no longer be available.

    The capability is still there at https://outlook.live.com/owa/?path=/options/inboxrules but if the messages are arriving in the Junk Email folder, rules won't help. Anything coming to the Junk Email folder is already considered blocked. Just ignore the contents of the Junk Email folder. It's junk. It will be deleted automatically after 10 days.

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