Configuring preferences and options in Outlook.com
Hi guys,
My wife was having this issue and I fixed it following the steps I stated above.
A really weird thing I found with her account is that if she set the language to "Spanish", the grey bar appears. So, I had to change the language setting to English or any other language and then the grey bar vanished (after doing the steps explained above).
Now, her account and my are not showing that annoying bar anymore. We don't have to pay for this.
Thanks,
Gustavo G. Moyano