A family of Microsoft products that enable users to capture, organize, and reuse notes electronically
Thanks for the advice, My problem is not to be waiting for the solution, my problem is that the same issue was reported previously and when I reported I had the same reply meaning that nothing has been investigated or at least not communicated. So after a few more people read and vote, the issue was resolved.
As IT professional, standard/default answers/replies don't work for me.