OneDrive causes extended fileproviderd CPU activity, hurts battery life

Anonymous
2021-11-16T19:19:22+00:00

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c 

Wasn't sure where to post this since there's no OneDrive topic.

I’m using OneDrive insider preview 21.225.1031.0005 on macOS 12.0.1, M1 MacBook Pro. Even when I am not interacting with any files in the OneDrive folder, OneDrive regularly has several seconds of 200+% CPU usage. Immediately after, fileproviderd has long periods of 90% CPU use. This is lousy for battery life. I found at least one mention on Twitter of the same thing. The OneDrive CPU activity is likely not new, but I presume fileproviderd is new with the new OS.

I have 15,000 files synced with 12,000 set to “always keep on this device”. (My account has one very large folder that is excluded from syncing.) I watched a couple times and saw that OneDrive app activity triggered about 2 minutes of fileproviderd activity. Since the OneDrive app often has activity even when I’m not doing anything, this means fileproviderd runs *a lot*.

When this happens, Console shows hundreds of lines like these (in big groups of similar lines; these samples did not come next to each other): 

default 09:31:09.436927-0800 fileproviderd ✍️  FP snapshot mutation: update<s:16420 p:16357 n:"a{59}m.jpg" doc sz:9456 m:rwx%<0> ct:1569351878.0 mt:1569351879.0 v:sver:{blob142} cver:{blob139} nsattr:<cap:rwdpf-e- ul:uploaded deco:<com.microsoft.OneDrive.FileProviderBadges.Pinned.Shared> userInfo:<21 keys>>> diffs:structure why:item changed

info 09:31:09.443150-0800 fileproviderd ✍️  reconciliation update:     <fs:✅  docID(6521) content:watch sver:fileID(46661205)/b{38}m.jpg cver:46662408@2:sz:165242> <-> <fp:✅  16288 content:watch sver:{blob142} cver:{blob139}> doc sched:utility#1637083869.443043 rank:1637083696518411264

info 09:31:09.615397-0800 fileproviderd ┏333ca  �� trigger: <private>

info 09:31:10.044795-0800 fileproviderd item changed <FPItem 0x1209be840:16603 f:"b{82}m.jpg" p:16582 sz:131 KB cap:rwet bt:1569351583 mt:1569351584 mode:rwx-- uti:public.jpeg ul:uploaded dl:fault>, rules: []

They all seem to refer to nonsense file name strings like a{59}m.jpg and b{82}m.jpg. Those names do not exist in my OneDrive.

I would most like to know if this is a Microsoft problem or whether I should open an Apple bug report.

Microsoft 365 Insider | Install, activate, and update | MacOS

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  1. Anonymous
    2022-06-29T15:00:42+00:00

    Hello everyone, I didn't have this exact issue personally, but my colleague did. While searching for a solution she stumbled onto this old YT video detailing how to "reset" OneDrive using a script bundled within the application. All the local files were obviously wiped and had to be redownloaded, but she said the app is now working normally and not hogging the CPU anymore!

    Hope this can help someone else :)

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  2. Anonymous
    2022-06-30T17:54:24+00:00

    Thanks, @Lorenzo.Orlandi. Looks like the official support doc about this procedure is at https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c. I tried it and so far the results look good, though I've barely tested.

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  3. Anonymous
    2022-07-01T14:49:53+00:00

    Using Microsoft Products from the 1992 and it has always been a complete mess - for so many years never had a positive experience with them!

    Unfortunately fighting with their OneDrive now on Mac too... Since 2019 only problems - consumption of resources by MS ***** software is constant, but I don't think they care...

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  4. Anonymous
    2022-07-12T04:34:13+00:00

    Any luck solving this? I reset OneDrive a few times now... Those three processes are killing my battery....

    fileproviderd

    OneDrive

    OneDrive File Provider

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  5. Anonymous
    2022-07-28T08:20:40+00:00

    I came across App Tamer on another forum - and it has solved the problem largely for now. Once you start App Tamer - the culprit processes take a couple of minutes to appear as CPU hogs - you can then limit their CPU usage to 'under x %' - I have gone with 15% and the laptop is back to being usable now.

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