OneDrive causes extended fileproviderd CPU activity, hurts battery life

Anonymous
2021-11-16T19:19:22+00:00

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c 

Wasn't sure where to post this since there's no OneDrive topic.

I’m using OneDrive insider preview 21.225.1031.0005 on macOS 12.0.1, M1 MacBook Pro. Even when I am not interacting with any files in the OneDrive folder, OneDrive regularly has several seconds of 200+% CPU usage. Immediately after, fileproviderd has long periods of 90% CPU use. This is lousy for battery life. I found at least one mention on Twitter of the same thing. The OneDrive CPU activity is likely not new, but I presume fileproviderd is new with the new OS.

I have 15,000 files synced with 12,000 set to “always keep on this device”. (My account has one very large folder that is excluded from syncing.) I watched a couple times and saw that OneDrive app activity triggered about 2 minutes of fileproviderd activity. Since the OneDrive app often has activity even when I’m not doing anything, this means fileproviderd runs *a lot*.

When this happens, Console shows hundreds of lines like these (in big groups of similar lines; these samples did not come next to each other):

default 09:31:09.436927-0800 fileproviderd ✍️  FP snapshot mutation: update<s:16420 p:16357 n:"a{59}m.jpg" doc sz:9456 m:rwx%<0> ct:1569351878.0 mt:1569351879.0 v:sver:{blob142} cver:{blob139} nsattr:<cap:rwdpf-e- ul:uploaded deco:<com.microsoft.OneDrive.FileProviderBadges.Pinned.Shared> userInfo:<21 keys>>> diffs:structure why:item changed

info 09:31:09.443150-0800 fileproviderd ✍️  reconciliation update:     <fs:✅  docID(6521) content:watch sver:fileID(46661205)/b{38}m.jpg cver:46662408@2:sz:165242> <-> <fp:✅  16288 content:watch sver:{blob142} cver:{blob139}> doc sched:utility#1637083869.443043 rank:1637083696518411264

info 09:31:09.615397-0800 fileproviderd ┏333ca  �� trigger: <private>

info 09:31:10.044795-0800 fileproviderd item changed <FPItem 0x1209be840:16603 f:"b{82}m.jpg" p:16582 sz:131 KB cap:rwet bt:1569351583 mt:1569351584 mode:rwx-- uti:public.jpeg ul:uploaded dl:fault>, rules: []

They all seem to refer to nonsense file name strings like a{59}m.jpg and b{82}m.jpg. Those names do not exist in my OneDrive.

I would most like to know if this is a Microsoft problem or whether I should open an Apple bug report.

Microsoft 365 Insider | Install, activate, and update | MacOS

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  1. Anonymous
    2022-08-04T08:53:29+00:00

    I noticed that relaunching Finder helps a lot with fileproviderd CPU consumption in my case:

    1. Command + Option + Esc
    2. Select finder
    3. click "Relaunch" button

    Let's see how long it lasts.

    It does not however helps with the memory consumption, that I can already say. It seems it keeps growing actually, which will soon become a problem for me, I'll monitor it.

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  2. Anonymous
    2022-08-04T04:23:53+00:00

    fileproviderd consumes 1.74GB memory and 20% CPU at minimum, going much higher each time I edit a OneDrive document. But exiting OneDrive doesn't change this at all, so I'm not entirely sure it's a OneDrive issue, I feel the File Provider API from Apple is quite buggy (as well – I don't mean to say OneDrive is bug free, far from it.)

    MacBook Pro M1 (A2485)
    OneDrive 22.141.0703.0002 for Apple Silicon

    macOS 12.5

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  3. Anonymous
    2022-07-28T14:29:26+00:00

    I came across App Tamer on another forum - and it has solved the problem largely for now. Once you start App Tamer - the culprit processes take a couple of minutes to appear as CPU hogs - you can then limit their CPU usage to 'under x %' - I have gone with 15% and the laptop is back to being usable now.

    While that helps, it does not solve the underlying problem with the OneDrive app.

    This is in the morning after reboot it last night before going to bed. How is it that OneDrive File Provider and fileproviderd are constantly using CPU throughout the whole night? (Yes, the initial sync was done weeks ago.)

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  4. Anonymous
    2022-07-28T08:20:40+00:00

    I came across App Tamer on another forum - and it has solved the problem largely for now. Once you start App Tamer - the culprit processes take a couple of minutes to appear as CPU hogs - you can then limit their CPU usage to 'under x %' - I have gone with 15% and the laptop is back to being usable now.

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  5. Anonymous
    2022-07-12T04:34:13+00:00

    Any luck solving this? I reset OneDrive a few times now... Those three processes are killing my battery....

    fileproviderd

    OneDrive

    OneDrive File Provider

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