OneDrive causes extended fileproviderd CPU activity, hurts battery life

Anonymous
2021-11-16T19:19:22+00:00

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c 

Wasn't sure where to post this since there's no OneDrive topic.

I’m using OneDrive insider preview 21.225.1031.0005 on macOS 12.0.1, M1 MacBook Pro. Even when I am not interacting with any files in the OneDrive folder, OneDrive regularly has several seconds of 200+% CPU usage. Immediately after, fileproviderd has long periods of 90% CPU use. This is lousy for battery life. I found at least one mention on Twitter of the same thing. The OneDrive CPU activity is likely not new, but I presume fileproviderd is new with the new OS.

I have 15,000 files synced with 12,000 set to “always keep on this device”. (My account has one very large folder that is excluded from syncing.) I watched a couple times and saw that OneDrive app activity triggered about 2 minutes of fileproviderd activity. Since the OneDrive app often has activity even when I’m not doing anything, this means fileproviderd runs *a lot*.

When this happens, Console shows hundreds of lines like these (in big groups of similar lines; these samples did not come next to each other): 

default 09:31:09.436927-0800 fileproviderd ✍️  FP snapshot mutation: update<s:16420 p:16357 n:"a{59}m.jpg" doc sz:9456 m:rwx%<0> ct:1569351878.0 mt:1569351879.0 v:sver:{blob142} cver:{blob139} nsattr:<cap:rwdpf-e- ul:uploaded deco:<com.microsoft.OneDrive.FileProviderBadges.Pinned.Shared> userInfo:<21 keys>>> diffs:structure why:item changed

info 09:31:09.443150-0800 fileproviderd ✍️  reconciliation update:     <fs:✅  docID(6521) content:watch sver:fileID(46661205)/b{38}m.jpg cver:46662408@2:sz:165242> <-> <fp:✅  16288 content:watch sver:{blob142} cver:{blob139}> doc sched:utility#1637083869.443043 rank:1637083696518411264

info 09:31:09.615397-0800 fileproviderd ┏333ca  �� trigger: <private>

info 09:31:10.044795-0800 fileproviderd item changed <FPItem 0x1209be840:16603 f:"b{82}m.jpg" p:16582 sz:131 KB cap:rwet bt:1569351583 mt:1569351584 mode:rwx-- uti:public.jpeg ul:uploaded dl:fault>, rules: []

They all seem to refer to nonsense file name strings like a{59}m.jpg and b{82}m.jpg. Those names do not exist in my OneDrive.

I would most like to know if this is a Microsoft problem or whether I should open an Apple bug report.

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  1. Anonymous
    2022-01-25T11:44:49+00:00

    I have the same issue, that my second issue with the MS product has to do with Apple Spotlight (the first was outlook).

    Generally, the problem is caused by a reboot, otherwise, there is little concern

    In contrast, another product, StrongSync, which uses file providers, does not have the same issue

    It appears that the issue began after the update to Monterey 12.1

    Let's just stop indexing those OneDrivess for the moment

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  2. Anonymous
    2022-01-25T10:14:43+00:00

    This is still an issue; on reboot my two OneDrive clients stay at 200% CPU each and fileproviderd takes what's left, resulting in CPU temps > 100C and - also very worrisome - many GB's of data written by the OneDrive clients. Within a few min they both wrote > 3GB of data whilst they both are in sync (no files changed since reboot). This is very detrimental to the SSD if this happens every time and makes no sense.

    The client constantly switches between showing 'You're all set' and 'Processing changes'.

    Pausing syncing keeps fileproviderd active, even force-quitting does not work as long as the OneDrive clients are running. The daemon is also constantly restarted which makes this a very annoying problem and OneDrive doesn't work in this case.

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  3. Anonymous
    2021-12-25T10:20:44+00:00

    Have the same issue, that the 2nd issue with MS product having to do do with Apple Spotlight (First being outlook)

    Problem most come from reboot, otherwise no much issue

    But another product StrongSync which also use fileproviderd no not have this issue

    The issue came after update to monterey 12.1

    Just remove from indexing those onedrive for now

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