OneDrive causes extended fileproviderd CPU activity, hurts battery life

Anonymous
2021-11-16T19:19:22+00:00

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c 

Wasn't sure where to post this since there's no OneDrive topic.

I’m using OneDrive insider preview 21.225.1031.0005 on macOS 12.0.1, M1 MacBook Pro. Even when I am not interacting with any files in the OneDrive folder, OneDrive regularly has several seconds of 200+% CPU usage. Immediately after, fileproviderd has long periods of 90% CPU use. This is lousy for battery life. I found at least one mention on Twitter of the same thing. The OneDrive CPU activity is likely not new, but I presume fileproviderd is new with the new OS.

I have 15,000 files synced with 12,000 set to “always keep on this device”. (My account has one very large folder that is excluded from syncing.) I watched a couple times and saw that OneDrive app activity triggered about 2 minutes of fileproviderd activity. Since the OneDrive app often has activity even when I’m not doing anything, this means fileproviderd runs *a lot*.

When this happens, Console shows hundreds of lines like these (in big groups of similar lines; these samples did not come next to each other):

default 09:31:09.436927-0800 fileproviderd ✍️  FP snapshot mutation: update<s:16420 p:16357 n:"a{59}m.jpg" doc sz:9456 m:rwx%<0> ct:1569351878.0 mt:1569351879.0 v:sver:{blob142} cver:{blob139} nsattr:<cap:rwdpf-e- ul:uploaded deco:<com.microsoft.OneDrive.FileProviderBadges.Pinned.Shared> userInfo:<21 keys>>> diffs:structure why:item changed

info 09:31:09.443150-0800 fileproviderd ✍️  reconciliation update:     <fs:✅  docID(6521) content:watch sver:fileID(46661205)/b{38}m.jpg cver:46662408@2:sz:165242> <-> <fp:✅  16288 content:watch sver:{blob142} cver:{blob139}> doc sched:utility#1637083869.443043 rank:1637083696518411264

info 09:31:09.615397-0800 fileproviderd ┏333ca  �� trigger: <private>

info 09:31:10.044795-0800 fileproviderd item changed <FPItem 0x1209be840:16603 f:"b{82}m.jpg" p:16582 sz:131 KB cap:rwet bt:1569351583 mt:1569351584 mode:rwx-- uti:public.jpeg ul:uploaded dl:fault>, rules: []

They all seem to refer to nonsense file name strings like a{59}m.jpg and b{82}m.jpg. Those names do not exist in my OneDrive.

I would most like to know if this is a Microsoft problem or whether I should open an Apple bug report.

Microsoft 365 Insider | Install, activate, and update | MacOS

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  2. Anonymous
    2022-04-14T11:00:17+00:00

    This keeps being an issue even though after a reboot it settles eventually and stops using resources, it just now performed an update of OneDrive and - whilst the update takes about 30 seconds - a restart of the two OneDrive processes makes my Mac unusable for a number of minutes.

    And even though OneDrive says 'your files are synced', it keeps on using a lot of resources:

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  3. Anonymous
    2022-04-13T15:34:09+00:00

    This issue has gotten especially bad since the latest major updates to onedrive. I have zero files syncing, zero in need of sync, and yet, OneDrive is eating almost two cores doing nothing but processing non-existent changes.

    I *know* this will come as a shock, but I did not actually intend for the majority of my computer's day to be devoted to being a OneDrive terminal.

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  4. Anonymous
    2022-03-26T01:39:07+00:00

    The problem is also present on Apple computers with Intel processors. And it has been going on for a long time, and should have been there from the time the software was released until now!

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  5. Anonymous
    2022-03-14T08:28:48+00:00

    I confirm this is still an issue on Monterey 12.2.1 and OneDrive 22.033.0213.0002 (standalone).

    I've disabled Spotlight for OneDrive files, and no more problem (reboot).

    Thanx you @md3x10

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