OneDrive causes extended fileproviderd CPU activity, hurts battery life

Anonymous
2021-11-16T19:19:22+00:00

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c 

Wasn't sure where to post this since there's no OneDrive topic.

I’m using OneDrive insider preview 21.225.1031.0005 on macOS 12.0.1, M1 MacBook Pro. Even when I am not interacting with any files in the OneDrive folder, OneDrive regularly has several seconds of 200+% CPU usage. Immediately after, fileproviderd has long periods of 90% CPU use. This is lousy for battery life. I found at least one mention on Twitter of the same thing. The OneDrive CPU activity is likely not new, but I presume fileproviderd is new with the new OS.

I have 15,000 files synced with 12,000 set to “always keep on this device”. (My account has one very large folder that is excluded from syncing.) I watched a couple times and saw that OneDrive app activity triggered about 2 minutes of fileproviderd activity. Since the OneDrive app often has activity even when I’m not doing anything, this means fileproviderd runs *a lot*.

When this happens, Console shows hundreds of lines like these (in big groups of similar lines; these samples did not come next to each other):

default 09:31:09.436927-0800 fileproviderd ✍️  FP snapshot mutation: update<s:16420 p:16357 n:"a{59}m.jpg" doc sz:9456 m:rwx%<0> ct:1569351878.0 mt:1569351879.0 v:sver:{blob142} cver:{blob139} nsattr:<cap:rwdpf-e- ul:uploaded deco:<com.microsoft.OneDrive.FileProviderBadges.Pinned.Shared> userInfo:<21 keys>>> diffs:structure why:item changed

info 09:31:09.443150-0800 fileproviderd ✍️  reconciliation update:     <fs:✅  docID(6521) content:watch sver:fileID(46661205)/b{38}m.jpg cver:46662408@2:sz:165242> <-> <fp:✅  16288 content:watch sver:{blob142} cver:{blob139}> doc sched:utility#1637083869.443043 rank:1637083696518411264

info 09:31:09.615397-0800 fileproviderd ┏333ca  �� trigger: <private>

info 09:31:10.044795-0800 fileproviderd item changed <FPItem 0x1209be840:16603 f:"b{82}m.jpg" p:16582 sz:131 KB cap:rwet bt:1569351583 mt:1569351584 mode:rwx-- uti:public.jpeg ul:uploaded dl:fault>, rules: []

They all seem to refer to nonsense file name strings like a{59}m.jpg and b{82}m.jpg. Those names do not exist in my OneDrive.

I would most like to know if this is a Microsoft problem or whether I should open an Apple bug report.

Microsoft 365 Insider | Install, activate, and update | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

53 answers

Sort by: Most helpful
  1. Anonymous
    2022-09-28T03:26:55+00:00

    It is a really problematic app. The only solution is to delete it. I had so much miserable time because of this horrible app

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-08-30T13:39:48+00:00

    But after the

    fileproviderctl domain remove OneDrive

    you can not/do not use OneDrive anymore, right?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-08-14T09:50:16+00:00

    erertferfereg5rrte

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-08-04T04:23:53+00:00

    fileproviderd consumes 1.74GB memory and 20% CPU at minimum, going much higher each time I edit a OneDrive document. But exiting OneDrive doesn't change this at all, so I'm not entirely sure it's a OneDrive issue, I feel the File Provider API from Apple is quite buggy (as well – I don't mean to say OneDrive is bug free, far from it.)

    MacBook Pro M1 (A2485)
    OneDrive 22.141.0703.0002 for Apple Silicon

    macOS 12.5

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-06-29T15:00:42+00:00

    Hello everyone, I didn't have this exact issue personally, but my colleague did. While searching for a solution she stumbled onto this old YT video detailing how to "reset" OneDrive using a script bundled within the application. All the local files were obviously wiped and had to be redownloaded, but she said the app is now working normally and not hogging the CPU anymore!

    Hope this can help someone else :)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments