Insider Mac (Slow Ring) - Can't Update Apps (Autoupdate 4.24)

Anonymous
2020-06-21T16:08:05+00:00

I've never had this issue before.

The Autoupdate process is failing.

Downloads are slow, and then patching the apps (installing...) takes 5-10 minutes.

This is on a new-ish MacBook Pro i7 with 6 cores.

I'm on the Slow ring because I've been burned stung with Fast ring recently (loss of data in OneNote, specifically, but also Word/PPT keyboard shortcuts failing).

Note/Edit - it's basically stuck at "Waiting to install..."

Microsoft 365 Insider | Install, activate, and update | MacOS

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  2. Jim G 134K Reputation points MVP
    2020-06-21T17:12:33+00:00

    This is a standard warning that I give whenever I see a thread had a message from a support scammer. You may have not seen the message (it was deleted from the forum), but if you had subscribed to the thread would you have received an email with the scam message. Just in case, here's my warning:

    Do NOT respond to replies asking you to contact Microsoft Support, MVP or advisor.

    Microsoft Support, Microsoft Advisors, and MVPs will NEVER ask you to call or contact them. Do not respond to such requests in this forum or in an email message resulting from your posting here. Forum support questions and comments are answered in the forums themselves, not elsewhere.

    Such a request for you to contact is fake. It is an attempt to take over your computer, steal your data and your identity.

    Protect yourself from phishing schemes and other forms of online fraud - Office Support

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  3. Jim G 134K Reputation points MVP
    2020-06-21T17:17:21+00:00

    Hi Lindros,

    The amount of time you are reporting does not sound out of range to me.

    You can report the problem to Microsoft as it is occurring by using the Help menu in AutoUpdate. Choose Send Feedback about AutoUpdate

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