Skype for Business not working on Mac using Mojave 10.14.5

Anonymous
2019-06-07T09:32:28+00:00

I have recently upgraded my MAC OS to Mojave 10.14.5 and my Skype for Business has stopped working. It won't load at all, just the icon appears in the dock but nothing else happens. 

I have deleted and reinstalled multiple times now, following instructions to clear the cache etc but nothing appears to have worked. 

I am also unable to open through the meeting link and then the web app but I then receive "There is no application set to open the URL"

Is there a solution to this?

Microsoft 365 Insider | Install, activate, and update | MacOS

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  1. Anonymous
    2019-06-19T08:26:54+00:00

    Is there anyone else who can help with this?

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  2. Anonymous
    2019-06-13T06:24:12+00:00

    Hi BexBrougham,

    I have already moved this thread to the correct category, so you will receive the response soon.

    Regards,

    Ankita Vaidya

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  3. Anonymous
    2019-06-12T10:53:36+00:00

    Hi, thank you...how do I do this?

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  4. Anonymous
    2019-06-11T07:26:12+00:00

    Hi BexBrougham,

    Thanks for reply, from your description, the version of your Skype for business client is Office Insider. Since we have dedicate team for Skype for Business Office Insider version, so I will help you move this thread to the right category to get further target assistance.

    Thanks and Regards,

    Ankita Vaidya

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  5. Anonymous
    2019-06-07T16:35:01+00:00

    Thanks for your help, I've managed to get the web version to work by downloading Teams now. But the app is still not working for me - the version I have downloaded is 16.26.19. All my office apps appear up to date.

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