This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Anonymous

I tried to install MS teams for work but it failed, please tell me what could be the reason.

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Anonymous

Hi ,

Please follow this thread, i was able to install teams with help of response from @Sharon
Error caa5009d - Microsoft Q&A

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Anonymous

2024-08-14T13:51:37+00:00

Thanks. That is what I finally figured out. I open App Installer, close it and when I go back to the Library it indicates Amm Installer has an update. Once that installs Teams installs normally.
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Anonymous

2024-08-13T22:08:09+00:00

FIXED 8-13-2024

I searched for "download teams for work" and selected the links descripbed as https://www.microsoft.com/en-us/microsoft-teams/.....

I first clicked on the link "Download the new Teams app" I got the install error.

There was a link right below that with message "Problems installing new Teams? Down the App Installer first. "

I clicked on the button and the Microsoft App installer was installed on my laptop. There was then an update, but the update could not run with App Installer opened.

I closed the App Installer.

I waited 30 seconds.

I went back to my Downloads folder and re-ran the MSTeams-x64.exe program. Teams installed!
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Anonymous

2024-08-08T17:49:45+00:00

Hi ,

Please follow this thread, i was able to install teams with help of response from @Sharon
Error caa5009d - Microsoft Q&A

hi

this app package is not supported for installation by App Installer because it uses certain restricted capabilities.
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