New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. Anonymous
    2024-03-25T08:14:54+00:00

    This one is working.

    Thanks for sharing

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  2. Anonymous
    2024-03-11T17:34:08+00:00

    Oh, good. If I ever knew about that, I had completely forgotten about it.

    When I looked it up, I was disappointed by Microsoft starting its description of it like this:

    "You can prevent your domain joined device from being Microsoft Entra registered by adding the following registry value..."

    Fortunately, however, that's misleading. It works on mere workgroup PCs, too. I think they probably phrased it like that because it's a common use case where those on a domain might not want to join anything further.

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  3. Anonymous
    2024-03-06T06:37:24+00:00

    Thanks @darrell. This worked for me also after trying all above steps.

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  4. Anonymous
    2024-02-23T01:32:52+00:00

    I completed these steps and was able to successfully remove the old user from appearing in the sign-in screen; however, I am no longer able to sign into my current Teams work account.

    I believe there was something removed that may need to be added back in. I have uninstalled and reinstalled the New MS Teams application, but still receiving the "Something went wrong. [1001]" Error message.

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  5. Anonymous
    2024-02-07T13:08:53+00:00

    Didn't work for me 😡

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