Why in Teams you are unable to copy the time stamp and name of the person anymore.

Dear Dayna0415,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "Why in Teams you are unable to copy the time stamp and name of the person anymore." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

I also have this issue on the New Teams:

VersionYou have Microsoft Teams version 24193.1805.3040.8975.You've got the latest version. It was last checked on 20/08/2024.The client version is 49/24071128825.

No longer copys name or timestamp for any of the conversation. holding the mouse when copying gives a lot of excess nonsense that you then have to edit out.

Can we have the functionality restored or an option? this is not an issue for all of my colleagues on this version as many of them have not encountered this.

Regards

Cameron

Yea this is super rough. Losing this functionality is costing me a bunch of time trying to copy-paste messages into tickets. Please fix this ASAP!!!

Please fix this issue. It used to work properly, but got broken at some time. We were able to copy the name and timestamp before, but now it is not working.

The only workaround is to hold down the mouse left-click and then do a ctrl-c and ctrl-v.

I had this issue investingated last week. Here is the response from Microsoft:

I have shared the video with the senior team, and they have confirmed that this is indeed a new update in Microsoft Teams. It was a feature requested on the user feedback page.
This update is being rolled out to all tenants globally, not just to your users.

see link Copying the selected text should only copy selected text, not sender · Community (microsoft.com)
{https://feedbackportal.microsoft.com/feedback/idea/6186a0fe-f402-ef11-a73d-6045bd7e894e}

Additionally, some customers are advocating for this to be an optional feature, and hopefully, that will be implemented as well.

Osahon Ozabor.

Support Engineer - Microsoft Teams.
For Microsoft Customer Support
Working Hours: Monday - Friday 1:00PM – 9:00 PM (UTC)