Unable to collapse the left side panel in teams anymore

Anonymous
2024-08-16T14:59:31+00:00

As of yesterday, the display of my teams will no longer collapse the left side panel. I've tried settings, restarting the app, and restarting the computer. It used to open after selecting one of the options next to it, like chat or teams and then it would automatically close after I selected what I wanted from those options. How do I get it to collapse again?

Microsoft Teams | Microsoft Teams for business | Chats | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

183 answers

Sort by: Most helpful
  1. Anonymous
    2024-09-04T13:39:46+00:00

    Yes indeed. I'm on a PC and my employer (a company of over 5k employees) manages everything on the device so I have no administrative access and would be laughed at for submitting a ticket for something like this. It's up to Microsoft to provide a fix via an update - otherwise we are stuck with something that serves no purpose other than to take up space.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-09-03T13:57:28+00:00

    NONE of the fixes address or are applicable to the web-based version.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-08-30T06:54:17+00:00

    Please vote for the feature request!!

    Ability to collapse Teams list panel Thx

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-08-29T13:47:19+00:00

    In case it helps, my org's helpdesk advised clearing cache - which worked for me - via these steps:

    1. Force close Teams completely > then using the file explorer go here and delete all files and folders in these locations:
    2. For NEW Teams
      C:\Users[username]\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
    3. For OLD Teams
      C:\Users[username]\AppData\Roaming\Microsoft\Teams

    NOTE this will wipe out any avatars or custom backgrounds, although my settings seem to be intact.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-08-29T06:32:22+00:00

    I was having the same issue but was able to resolve it pretty easily! Close out of Teams > Navigate to Settings > Apps > Installed Apps > Locate Microsoft Teams > Advanced Options under the 3-dots > scroll down to Reset and select it. Easier and quicker than doing an uninstall/reinstall.

    Thank you this fixed the non-collapsing left sidebar.

    And yes, the chats remained there with pinned people and so on. Only thing that was reset was my Teams settings and most noticeably the teams color theme and notification settings. And my second organization account was removed from the list but you could easily add it back. Small price to pay for peace of mind and stopping the hindrance to your workflow.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments