How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2025-01-20T23:49:28+00:00

    Same issue here.

    MS Team, are you ever going to fix this?

    browser on the left and Teams for mac on the right(all camera toggles are off. Turning on auto brightness make me look like a ready to be served lobster)

    Image

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  2. Anonymous
    2024-10-04T18:58:11+00:00

    Thanks, but if it was that straightforward d I would have carried out those adjustments.

    I am an IT professional and not afraid of exploring any available settings.

    I am using the inbuilt camera in my Apple Display.

    There are no settings to change via Teams or any other method.

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  4. Anonymous
    2024-01-27T06:37:14+00:00

    Dear Matt very red,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    I'm sorry to hear that you're experiencing this issue. One possible solution is to adjust the camera settings on your MacBook Pro. You can try adjusting the color balance, exposure, and saturation settings to see if that helps. To do this, open the Camera app on your MacBook Pro and click on the "Settings" icon. From there, you can adjust the camera settings to your liking.

    Another possible solution is to check if your MacBook Pro has any software updates available. Sometimes, software updates can fix issues with camera settings and improve overall performance.

    If neither of these solutions work, you may want to contact Apple support for further assistance. They may be able to provide additional troubleshooting steps or suggest other solutions to help you look less red on Teams calls.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Sherry | Microsoft Community Moderator

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