How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2024-08-20T17:45:41+00:00

    The color pipeline is jacked. Teams is clearly adding their own LUT to video that's already in the proper color space. It's rank amateur for a company that should know better. At least the gamma isn't being touched. But how does this get signed-off by upper mgmt???

    Zoom also steps on the color. But it's not nearly as egregious (and you can sort of compensate with their 'filters').

    Lol "...look like I've been up drinking till' 2am"🤣

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  2. Anonymous
    2024-09-30T12:39:11+00:00

    I just did a test and joined a call in the web version of Teams (following Shaun Smith4's advice, above) and simultaneously in the MacOS app version of Teams and put them side by side and took a screenshot:

    Image

    What I discovered though is that in the MacOS native app, as well as looking red myself, so was the person I was calling. In the web version the person I was calling did not look red. I won't post a screenshot of the other caller because I don't have his permission.

    My theory is that it's not the outgoing webcam image that is being doctored, it's the display of all of the camera streams in the native app.

    I asked my caller to take a screenshot of me, as I was calling from the native app, and what he sent me was the normal (non-reddened) version of myself.

    So, when I've been banging on about how Teams makes me look red, the other people in my calls couldn't even see it.

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  3. Anonymous
    2024-09-06T13:33:13+00:00

    Lots of posts here and just adding another voice for this to be updated. Tired of looking like I was too foolish to use sunscreen (which has been a constant question regarding my weekend)..

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  4. Anonymous
    2024-04-16T11:20:51+00:00

    Exactly the same issue! Every other app shows the image totally fine, only in microsoft teams my skin always looks like I'm sunburned. Tried all the settings for camera inside macOS and teams, but no success. Please microsoft try to fix this!

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